Fairmont Copley Plaza, Boston

The hotel was great. The room was great. The food was great. The pool was great. The service was great. I would stay here again.

Nice historic hotel. During our latest trip to Boston we spent two nights at The Fairmont Copley and two nights at the Langham, which also has our review. The Fairmont is a grand hotel with a gold-plated lobby and is located right in the center of the Back Bay. You can walk to the Copley Place Mall and Newbury Street with ease. Check-in was quick and efficient. We paid $269 for a 4th floor Fairmont Room w/comfy king bed. The room was a reasonable size with quality furniture yet no view to speak of. The view was of the rooms immediately across the way which was awkward not to mention unappealing. Lack of view aside the room was reasonably clean and maintained. We’d recommend drinks in the Oak Room. Gorgeous atmosphere, nice drink list, somewhat mediocre service and a happening place for the jeans and sneaker set. Only mention the latter because such casual apparel seemed out of place in a grand bar like the Oak Room. My hubby used the adequate fitness room in the mornings. Limited yet it suited his needs. The Fairmont is a good choice if you fancy a historic hotel in a central location. We would consider this hotel when we travel to Boston.

I've always seen this hotel as I am from the area. Always noticing how well kept it is. I happen to attend a wedding here recently. Very clean throught out the premises. Staff seem willing to help needed. Being that I didn't stay in the hotel, I can not coment on the rooms personally, Although I have heard great things about the quality of stay here. I do however, recommend that you are careful if and when you decide to valet your car as I did. Upon my car being returned to me, I notice all my money was missing but other valuables were still in place. No broken windows? locks weren't damaged and $300 radio still intact and working...I wonder what could have happened to my personal funds? Bottom line. valet decided to help themselves to a $60 - $70 tip. I know most of you will say that valuables are not to be left in the car. I agree. I have a few issues about this. Even though it clearly states that they are not responsible for items left in the auto, (that's thier way for covering thier own butts) That doesn't mean the valet attendants can help themselves to a bag full of change. The bag wasn't missing, but the change was. That's why I valet the car in the first place and I actually gave the attendant a tip. Word of caution. Be careful when you valet.

This "review" is restricted to the Oak Room cocktail lounge of this hotel although it reflects upon the hotel itself. We spend a week each Fall in Boston and some years ago were attracted to investigate the interior of this hotel as a result of its elegant ground level exterior, those red awnings, and lovely flowers at street level. Upon entering the hotel we were struck by its old world charm and other's comments in this area are accurate. What particularly drew us in that afternoon was the atmosphere provided by the Oak Room cocktail lounge and we had our first drink in that room that afternoon. Each year we have looked forward to returning to the Oak Room which has created some nice memories for my wife and I. HOWEVER, in early September of 2007 we had an experience that was unimaginable. That late afternoon I requested our traditional drink at the Oak Room, "two Stolichnaya vodka martinis, mixed 4 to 1 please". We were soon presented with the drinks by the waitress who then left. Upon tasting mine I found that it was simply pure vodka and nothing more, and my wife found hers was the same. When the waitress came back into the vicinity shortly thereafter I told her that I thought that there was no vermouth in the drinks, to which she replied "I saw him put some in", which I found to be diplomatic but unlikely. So I then requested that she simply bring me a small quantity to vermouth and we would add it ourselves, which she agreed to do. To abbreviate the story at this point -- She never brought the vermouth and at a point in these proceedings even avoided making further eye contact with us. After 20 minutes waiting I got up and went to the bar with the untouched drinks, except for that first sip, and flagged down a bartender and told him my problem, to which he responded "I'm waiting for 'them' to deliver the vermouth". Now it became clear that the Oak Room had no vermouth at its bar which is why our drinks had no vermouth. The bartender advised he would momentarily correct this problem. However, this did not happen and after several minutes more waiting at the bar I asked to speak to the person in charge of the Oak Room and was told he would appear momentarily to speak with me. That manager NEVER DID APPEAR AND WE NEVER GOT THE VERMOUTH and subsequently walked out of the Oak Room and went to dinner at one of Boston's lovely restaurants, where we had a delightful martini before our meal. How a physical property with so much going for it could be so poorly managed is beyond my comprehension. "Mystified"

Great Sevice. Friendly Staff.Beautiful Hotel. I am not a huge fan of Hotels that have no character. This Hotel has plenty. FRom the gorgeous Lobby to the big dog that calls the Fairmont his home. The Oak bar is very classy place. The rooms have ceiling chandeliers six feet tubs abd very comfortable beds.

Excellent hotel, very luxurious, first class all the way. We were there to see the Red Sox and had a fantastic time. Location was great, too, within walking walking distance of great eating and entertainment.

... place to stay. Nice location. Convenient to subway and Copley Plaza. Our room was large with lots of amenities. Do miss a pool. The Oak Room is not well set up. We thought we were dining in the retsuarant but were seated in the bar. This should be clarified up front. Also, what's with the small red wine glasses? Otherwise, staff were great, service was great. Loved Catie and so did our son.

Place is clean, great services, cool, can't explan in words....u have to be there to feel the great pleasure great pleasure great pleasure great pleasure

I've stayed at the Fairmont Copley Plaza in Boston on several occasions - sampling both the main hotel and the truly superb Fairmont Gold experience. On every visit the staff, from the front doorman to room cleaners, have been very friendly and helpful. The rooms have been clean, exceptionally well appointed as were all public areas. For those who've never stayed at Fairmont Gold - book a stay as soon as you can. Like me, you'll want to return time and time again! The idea is to create a "home from home" atmosphere. This they certainly do.... The hotel is well placed to reach all of Boston's many and varied attractions and offers a warm welcome to all whatever the time of year. Even though the hotel has always been busy during my stays, it has never felt crowded and staff have always been relaxed with a ready smile. Visits to the Oak Room Bar and Restaurant are a must: a true Bostonian experience. I can't wait to return to my favourite city in the world and my favourite hotel in North America.

The Fairmont Copley Plaza is the epitome of east coast, old world charm. The lobby is stunning with baroque guilding everywhere. The Oak Room is famous for its steaks and the blueberry and cranberry pancakes in the morning are not to miss! Within walking distance to world class shopping - be sure to have the pizza at Canestaro's and the crab at the Barking Crab. Fairmont quality and service you'd expect.