Please be warned!
I’ve never written a review before but I feel I must warn about this place. It’s not a resort though you do get charged a resort fee up-front that is $7 per day and claims to charge for all of the amenities that are supposed to be included based on their website! It’s only $7, but they still lie and claim that amenities are included. It’s so bogus and dishonest. Then you will be invited to a representative for your “welcome package” that is 2 stupid coupons and basically a sales pitch to get commission on either your Disney tickets or a hotel membership. Tell them you are not interested up front and walk away or you’ll be wasting time. Or, better yet, don’t even bother going to get your “welcome package.”
Okay, the room: way outdated bathrooms- paint drips on toilet and counter, nasty stained toilet seats (how hard is it to replace those?), hair on one of the bed sheets, holes in the sheets, shower curtains, and towels. Also, the television made such a horrible loud buzzing/stinging noise I couldn’t stand to have it on. I know that the hotel is old and well used, but they make enough money to occasionally get new linen and the deceitfulness of the resort fee makes things all the worse. The only reason I rated 2 for cleanliness was because of no visible trash (except the hair). The website claims free breakfast but it is only coffee and one bagel or toast per person! You can upgrade to a buffet for $6 but it is so gross it’s not worth it. We did that only one morning and learned from our mistake. Just buy some snacks for your room. The front desk staff was nice enough, but the shuttle drivers were not very friendly and in fact on our last day one driver was overjoyed to inform me that he wasn’t running today even though he was sitting at the stop with his sign turned on (after I ran from the lobby to catch him). In my opinion, the shuttle service (one of the reasons we decided to stay here) isn’t worth it b/c you share with 2 other hotels and there is a ton of waiting and the drop you off very far from the park entrances. I am so glad that I was visiting Disney World, “the happiest place on earth”, or I might not have survived my stay at Best Western. I thought Best Western was a trusted name and a safe bet, but I was proven wrong and will never stay at one again.