Comfort Suites Schaumburg, Schaumburg

When we checked in Robert was at the front desk. He was very friendly and helpful. Since breakfast would not be served until 7am on Sunday morning and we were leaving at 5am, I asked if we could have some sort of breakfast even though it wouldn't be their "hot" breakfast that they advertised. He told us to call downstairs when we woke up and the gentleman in charge of breakfast would set something up for us, and he did! We had hot coffee, juices dry cereal, fruit, muffins, bagels, etc. When I told Robert we were traveling to the Oprah show the following morning he said to stop back at the desk when I had the address handy. He wanted to be sure that we would avoid any construction that was going on. Robert was super! I was very surprised that our beds were so comfortable. They were plush feeling and each queen size bed had 4 pillows on it. This hotel is very close to the Woodfield Mall. Robert also gave us a card to turn in at the customer service desk in the mall that would allow us to have a mall coupon book. Very nice! Plus there were a ton of restaurants to choose from in the area. We had a great experience and would definintely recommend staying here. The only negative was that we had a toilet seat that shifted every time you sat down. At the time we didn't really think about letting the front desk know of this problem.

I stay in hotels 300 days out of the year and have been doing so for 3 years with my job. This particular hotel was absolutely horrible. I had to clean up behind the maids. My door key had to be reprogrammed at least 5 times a day(no joking). The staff was basically rude. I have three more weeks to stay in this area and have been at this hotel for a week. I am moving tomorrow to a different location. On a more positive note-they had a decent breakfast and coffee available all day.

I though it was a very nice hotel. The rooms were very very spacious and nice. We were by a woodsy area with a crick runny through. The pool's a bit small but so what. The breakfast was excellent and staff was friendly. We were very surprised at how nice it was. We loved the doors to the rooms and the fireplace in the lobby. We usually stay at Hampton Inns but compared to them, Comfort suites actually looked ritzier being that the price was pretty reasonable.

this place is great best hotel ever great staff very nice rooms best hotel in chicago next time im in chicago im staying there every time

Everything else was good until I found out that Hairdryer was not working. I called front desk and the response was they will check the fuse. After checking the fuse, it still did not work and I did not get to use the hairdryer on the coldest/snowy day in Chicago.