Sofitel Agadir RoyalBay Resort, Agadir

This is the worst 5* hotel we have ever visited - service was appalling - lowlights were tracking down cutlery, napkins and glasses ourselves for breakfast, not being allowed 2 towels each by pool, terrible food & service for lunch. If you stay at hotel, pls minimise stress and do not eat there. Rooms are clean & pleasant - hotel bit 1970s - there are far more nicer hotels in agadir. We complained 4 times verbally and in writing but still have not received a response

One of the best holidays I have ever had! What a lovely hotel and great staff, everything was so clean and in order!! hotel food was fab and so was the wine lol. Everyone we spoke to in this hotel was having a great time and a group of us are going back next month!!! The town was great and the weather was even better (very hot!) I have travelled to a lot of countrys and I would really recommed this hotel to anyone how wants to relax and who REALLY wants morroccan style! OUT OF THIS WORLD! (to all those who moan about lack of English speaking staff there, all I could see was them trying VERY hard, answer one question in an English hotel do we have staff that can speak arabic, German, French and many more??) well i havent seen it!! sorry about the moan!

Staff couldnt be more helpfull. Hotel was spotless rooms were cleaned everyday and clean towels. Flowers in main reception and resturants were fresh and magnificent.

Only when tipped generously staff was helpful and friendly. Mostly french spoken, little english, just single german speaking person - an when problems came up: just arabic was spoken. Meals wer setz up buffet-style, lots of veggies, great breakfast. Attention: no balcony or terasse, rooms mostly have only windows overlooking the pool.