Embassy Suites Fallsview, Niagara Falls

This is a beautiful newer Niagara Falls hotel. We found the staff to be very helpful and polite. There are many types of rooms (ex. city-view, falls-view and the deluxe type presidental rooms) but every room is a suite and every room is extremely comfortable...big comfy bed and pillows, large bathroom with 2 sinks (very handy with a family) and I loved the whirlpool-type bathtub (they say they have one in every room!)...you don't have to order a "jacuzzi room"...even the most basic rooms have this 2-person bathtub with waterjets! And every room has a littel kitchenette as well, and we found the microwave and little fridge really handy for left-overs. Every night they offer a "manager's reception" which is a little snack-buffet, and every morning they offer a full-breakfast (which is not just coffe and bagels...it's really nice). They have a nice big pool and a nice rec/gym area and even a small arcade center for the kids. The location is very central for tourists...a beautiful view of the falls and right next to the Fallsview Casino...about a 10 minute walk downhill to the Falls. Now for the 'negatives'...you can wait a long time for elevators, especially when the hotel is busy. We decided to get a bit of excercise, save time, and took the stairs (at least to go down). There are "little hidden costs", like at most hotels, such as paying for phone calls (find a pay phone...it's cheaper) and tokens (for the vending machine) are expensive and parking is not free ($20/day)....of course you can always park your car next door at the Fallsview Casino...as long as you get a Player's Advantage Card (PAC card) and play a little in the casino, then parking is free...otherwise, it's $5/day for weekdays, $10/day for weekends. There is also the "DMF" fee which you may find on your bill. That's the "Destination Marketing Fee" (sometimes called "Delevopment Fee" or "hotel tax" or "room tax") and it's an extra 3%. But, according to the MPP (member of parliment) Kim Craitor, "you do not have to pay that fee; it is voluntary". This is quoted in the Niagara Falls Review Aug.13 2008 issue. So be aware of that....also, be aware that there is about 15% tax in Canada, so prices can add up quickly, as well, you may not get "bank rate" exchange with American money. Many hotels, resturants and tourism operations can offer their own exchange rate and it is never as good as the bank rate. Use your credit card to pay for things (so that you will get the bank exchange rate on your bill) or have your US money converted to Canadian at a real bank...to avoid getting ripped off. All in all...great hotel, I loved it! :)

The room we booked was beautiful, it had everything i hoped for, it had a wonderful view of the falls, the jacuzzi was big and luxurious, the beds were comfy and it was very classy, the buffet breakfast was good, but could have been better, the wait for our car was too long, but other than that i left smiling, until i got the bill. It had too many costs for things i didn't even know about, so i think they should be a little clear on what your paying for. If you have the money then i would reccomend this hotel, but if not, go somewhere else. But overall i went there for a memorable birthday and at the end of my stay it was worth it!!!

The location is good, but expect to pay, pay, pay too much for every single thing, from a cup of coffee, to internet access, to parking... And when you're not paying too much for something, you're waiting too long for something...your car back, the elevator, breakfast service downstairs... They have TOKENS for the vending machines in your room, each token you use costs you $3. They say you have free made-to-order breakfast at 7am on one floor, but they gave us breakfast coupons instead at the TGIFriday's on the bottom floor. NO ONE was available there at 7AM, and we waited 1/2 hour for the food to be ready (and this place is supposedly open 24 hours!) When we told them at checkout about this we were told, "Oh, but everyone can have breakfast on Floor X!" When we said we TRIED to, but they asked for our coupons & the only coupons we were given were for Fridays' breakfast, and they told us to leave, she shrugged. And speaking of that Fridays' downstairs...the entrees that are normally 9.99 at any other Fridays were $25.99 at that one! Talk about being taken for a ride! NEVER again! (P.S. And the exchange rate was PAR!)

This trip was WAY more expensive than we had anticipated. The $20 daily parking fee came as a surprise. In addition, the elevator system stinks. On more than one occasion during our stay, we waited 15-20 minutes for an elevator. One staff member told us that a local call was 75 cents. After reading the info in the room, I disovered that it was $1.95! The wait staff in the restaurants were extremely inattentive. Aside from the hotel, bring a LOT of money. Dinner for a family of four, just under $200. Canadadian taxes KILL you. One final note, Niagara Falls is definitely NOT a destination vacation. If I were to visit again, it would be done on the way or home from somewhere for one night. It is just way too expensive to stay much longer.

Hotel is a bit pricey, especially parking. But there is a complimentary breakfast buffet and shuttle which might cover the expensive price tag. I was annoyed that when we checked-in we were not told of the free shuttle service. We only found out about the shuttle when we booked our wine tour with the concierge two days after checking in. Location is fantastic and service is great. Niagara Falls is a tourist trap so be aware of steep prices.

This place is the place to go. GREAT pool and awsome breakfast.The rooms are very spacey and clean.It was a awsome meal for breakfast with a view of the falls.I repeat great hotel.

The falls were awesome!!! The price of hotel miss leading. You have to pay for everything. Valet $20.00 per night plus tip. Everything you buy is twice as much as USA and taxes are high. It is worth the trip. Just expect to pay alot more money than is posted.

OUR CHECK IN TIME WAS 4 P.M, WE ARRAIVED AT 12 NOON AND THE FRONT DESK IMMEDIATELY CHECKED US IN WITH NO QUESTION ASK, STAFF WERE VERY FRIENDLY, MY KIDS HAD A GREAT TIME IN KEG AT NIGHT WITH A GRAT VIEW THE BREAKFAST WAS FANTASTIC, SWIMMING POOL WAS WARM, I DOUBT VERY MUCH IF YOU CAN FIND A BETTER HOTEL IN NIAGARA FALL MALIK, TORONTO

I cannot say enough about what a wonderful experience we had at The Embassey Suites. My husband took me there for my 50th B-day. Our room was upgraded on our arrival to a suite on the 23 floor. It had a view of both Falls and a fireplace. The service was exemplary and the convenience of having a shuttle was great, as we had travelled by train from Baltimore, Md.and did not have a car. The driver of the shuttle was very knowledgable about the area and was helpful in helping locate many points of interest. The breakfast buffet was also a wonderful perk and the food was really good. The only draw back was the extremely expensive TGI Fridays located on the first floor. Aside from that, I would highly recommend the Embassey Suites to anyone.

This hotel is a money pit.You pay for parking $20.00 a day and wait an hour for your car. If you want a shuttle ride to the casino 1 block away (rain) 10 dollars a day per person.We checked out through our room , our bill was $143.00. We only stayed 1.We were billed for two days at $390.00 We were suppose to get a receipt by email, it never came. We tried to email the hotel and even called on the phone to get this corrected, and only got a voice message. We stayed Sunday and 4 days later no response from the hotel. Stay clear of this hotel . I can't see that they care about their guests.