Rosen Hotel Resort, Orlando

My first impression was that this place is really nice. We pulled up and a valet was waiting to take my car. $20 a day for valet, $12 a day self parking. I told them I just wanted to register and that I could park the car myself. I was directed to the far parking lot. I asked about the parking up front and was told I had to park in the far lot. At this point I'm ready to leave but I have reservations. After what seemed to be over a 1/4 mile walk I'm registering and was told I could have parked up front to register. I was livid and the lady apologized for the valet(thanks steve/steven or whatever your name is). I then walk back to the parking lot to retrieve our luggage, we also parked in the closer section of the lot for guest. The hotel was nice, I can't complain about that... very nice pools, 24hr convenient store, hagan daas ice cream shop, restaurants, pizza and deli.. very nice. I did't like the fact that wi-fi was $9.95 a day but we got a good deal on the stay.. I guess I could have paid the $20 a day for the valet but that isn't the point. I would not stay again simply because of the long walk to the parking lot and the aggrevation of the valet. You can park to register either in front of the hotel or the small front side lot another valet told me about. The rest of the staff was great and very friendly from the front desk to the maid.

We stayed this past Christmas (Dec 22-29). For the price we paid we thought it was a great deal. It is comparable to the JW Marriott. We have stayed at several large resorts in the Orlando area. They all charge you for the same things - parking, internet etc. The walk to the parking lot is similar to any large conference resort. The 24 hour store is nice but there is a Publix across the street. We ate in the hotel a few times and the food was very good. There really wasn't anything we didn't like about the place. We would stay there again.

This place was beautiful on the outside but the stay was a nightmare. I was charged twice for the room on my Visa. Yes, twice for a 5 night stay at $179.00 a night plus tax. The transaction put my card over the limit and I had to scrimp by the next 5 days on the cash I had on hand. I was stressed out my entire stay. Sure the 2nd transaction was cleared up later but it ruined my entire trip. They wouldn't even give me a voucher to eat at their restaurants or offer any compensation for the blunder. They even charge $8 a day to park your car! Then you have to walk a mile to the hotel. You get that bill at the end of your stay.

My family went to stay here with my husband while he had a business conference. On our second day there one of their large mirrors fell of the wall onto my two year old son's head. I was able to race over and catch it as it was falling so he did not get the full brunt of it. As he was screaming I tried calling out for help on the room phone and was only able to get a receptionist. She said she'd send help and after several long minutes their security officer arrived. By that time I ascertained that my son seemed to be okay but we were both very shaken. Along with the security officer several resort staff showed up. At first they seemed caring but sooned turned to blaming my son. I was watching him when it fell and he he was sitting on their stool facing away from it so I know he didn't pull on it. It seems to me though that even if he did it should be secured enough that a 2 yr old couldn't pull it off, seeing as how this is a family resort. Staff members than told me I could take him to the hospital at MY cost. Reiterating many time that I'd have to pay for it. I didn't want anything free I just wanted a little caring and concern. In all we were there 4 days and they never checked back or even called to see if I did take him to the hospital. I thought maybe they'd call after we arrived home to see if he was okay but no. My husband called to let someone higher up know how we felt and got the total brush off. My son is fine but their lack of concern has made this my worst stay anywhere. You couldn't pay me to stay there again. Be careful if you take you children there. I would recommend taking the mirrors off during your stay.

This place is holding the ringers of the annual Orlando Handbell Symposiam(sp?) and from the looks of the reviews, I can't wait. It will be intresting to see if they run out of rooms while booked to people in all parts of the world---United States, England, Japan, Austria, Germany, etc--- and what they do to handle and assess the situation. To me, this hotel seems like a dream hotel (if only orlando had a beach right by it!). To newcomers going to Orlando and want to save money: DON'T BOOK A HOTEL ROOM IS THE DISNEY HOTELS. It is actually cheaper to book at other hotels (such as Rosen Shingle Creek) then to do that. Also, book a room with a kitchenette so you can cook some of your own meals instead of eating out all the time.

despite calling a day ahead to confirm our reservation they had it off by a day and claimed to be sold out. They put another woman on our conference in a business room within a tub, no dresser and no place to even put your suitcase to unpack. She did have a dinning room table though for six and a hard bed that came out of the wall. She is to sweet to complain but we are all checking out early and moving to a condo in the morning. Parking costs $18 for valet overnight and Internet is $12.95. Nice facility but way to big if you self park for $8 a day you walk up a hill (in Florida?) up to 3 blocks away.

I can't testify to what was good or bad about the resort itself, because two days before our departure to Orlando, we received a phone call from the resort informing us that our rooms that we had booked for months had been double booked and we were being moved to another hotel! The rooms were already expensive, but I guess that the people that did get to stay in the rooms we booked, payed even more. Glamorous resort or not, its not worth the aggravation of an unethical and greedy business.

I loved that it had a lot of different pools and it even had shops in the hotel so cool!!!!!

I just finished a conference here. For a resort style hotel, it really is set up to handle large conferences. Plenty of large meeting rooms. I think the small family travel will get overlooked. Really good golf course and three pools in the back. Multiple restaurants give lots of options as does the small store. Prices are a little high. Enjoyed the stay.

I was just at this resort for an event that held 2600 people and this place was FANTASTIC. The employee's were very helpfull, rooms were beautiful with fantastic views of the THREE pools and 18 hole golf course.