Cannery Casino and Hotel, North Las Vegas

We moved here last december from California and this one of the close casino from where we live. Everytimes a play I have no luck I don't see people winning and and I though they like Locals. The PALA in CA. is better caused I always win. I don't feel like coming to this Cannery Casino anymore Slot Machines are old and you don't win even a penny.

I've lived down the street from the Cannery for the last three years. I regularly (at least once a week) visit the casino, the buffet and the restaurants. I like the fact that they update their slot machines regularly and have the latest offerings. Even though some pay better than others, it's nice to try the new ones. I like their promotions, but I do not like having to wait in line to redeem almost every promotion. I'm sure most of them could be put on the kiosk. They recently had a Cannery Girl promotion that ended up being a total waste of my time. I went there "daily" for a month and nothing! I think they used this promotion just to get you into the building to gamble more since very few people won anything! I do like the restaurants especially Vinos and Waverly. They are both consistently good. The cafe is decent. The buffet needs to offer some new selections as it's really getting boring eating the same things everytime. The non-smoking section needs some newer machines too! Better yet, they should make that room the smoking section and the rest of the casino non-smoking!!! Out of all the casinos I frequent, the Cannery has the worst secondhand smoking problem!!! Maybe you can have a "stop-smoking promotion" and get some of these smokers to quit? That way they'll live longer and can gamble a few extra years!!!

I have been coming to the Cannery for many years for the Buffet & playing vidio 5 cent KENO. Now you have changed all of the KENO machines around the BAR area to .25 cents. I will not play there anymore unless you change at least some back to 5 cents, on the South & East side of the bar would be great. I loved going to your casino and would love to come back. Please see what you can do. Thanks for taking time to read this. Carl, Card # 111698 (I believe you will lose in the long run) .

Five of us stayed in three rooms Double Queen and King. We wanted to be close to the Las Vegas Motor Speedway. The rooms were spacious, clean and comfortable. The staff was courteous and helpful. We had meals in the Waverly, Vino's Ristorante, and Victory Cafe. All three were first rate excellent meals. The pool was very clean and the Casino staff made playing and losing at Blackjack fun. The show was fun and great entertainment. We will definitely stay here again.

I was disappointed with the cleanliness of the place and like another reviewer stated, the smoke on my non-smoking floor was unbearable

I work in logistics and had a few drivers staying at this hotel from 9/2/11 through 09/09/11. About 2 weeks ago I received my credit card statment, which is a new company credit card that I have received on 09/1/11. By Tuesday the 6th, I had $625.00 in charges to a limo service. By the 9/19/11, I had $2400 in charges to online stores such as Walmart, the Childrens Place and Nevada Power. The card was new and had not been used anywhere else. Beware staying at this hotel as the front desk personnel cannot be trusted. I reported the fraud to the credit card company and had a new card reissued. My company will never use this hotel again. I hope they figure out which person at the Cannery is responsible and press charges against the person who decided to use my company card to pay their electric bill to Nevada Power.

I've been a "regular" here for 2 years - no more! The past 4 months, the games have stopped paying, and I've watched the computers fail several times, often during "promotions." When they fail, you are forced to sit at your game indefinitely 'til you get a "hand" payout. But sometimes the slot people aren't allowed to pay by hand, so you must wait for the system to come back up, whether you have $1 or $1000 in the machine. I've heard of folks waiting for an hour and a half for $28, and also have watched people leave with $2 or $3 left in the machine, rather than wait. How convenient....eh? Company profits! The floor personel is NOT responsible; it's the management. The Cannery employees have not received a raise in 4 years! Management has told them that Cannery is losing money. I've been going there nearly every day for the past 2 years, spending between $20 and $30 per day - no more! That averages out to more than $8,000 per year. I guess they are losing money. I've cut them off as of 12/25/2010, and here's the reason: The Cannery Sports Book has a "parlay card" promotion during the NFL season. If you acquire 49 base points in one day, you can receive a "free" card. 49 points is equivalent to $49 or $98 spent, depending on the machine you play. On 12/25, my girlfriend and I were playing the Cannery slots. Before leaving, we checked our points. I was within 5 and she was within 1 of receiving the "free" parlay card, so we gambled a bit more then checked again and got the same result. In other words, "no 'free' parlay card for you, yet. Keep gambling...." Other folks were experiencing the same BS. Finally a slot tech checked into it. I was told to go to the Can Club, and they would take care of me. I was fifth in line and waited more than 20 minutes,(this place seems hell-bent on making you wait in lines as well as wait for pay-outs - refer to the aforementioned), to be seen by an employee who hadn't gotten a raise in 4 years. She told me there was nothing she could do and instructed me to swipe my card at the Kiosk again. Upon re-swiping my card, I still needed 5 points. How convenient.....eh? How many extra dollars do you think Cannery made by telling folks to gamble more for their "free" card? One can only imagine. I emailed my complaint to Cannery Management and received a response from RW - the Assistant General Manager. Rather than offer reimbursment for the extra cash I needlessly wasted, he accused me of being slanderous with my complaint, which has caused me to actually believe that Cannery IS losing money.....They will no longer be able to enjoy my $8,000 per year, and I'm quite certain they will lose at least that much with other Locals should they continue to choose to treat their customer base in this manner.....Cannery is not the only game in town. How many $8,000 guests can any establishment afford to lose in this economy?

Could not enjoy our stay because Tobaco smoke was everywhere. We where on a non smoking floor but the Smoke was heavy and made our stay very uncomfortable. I will never stay at this venue.

I live in North Las Vegas and the Cannery is the closest casino to me. A few years ago you could actually win at the machines but those days are long gone. I have seen a few people win big but they are few and far between. I disagree with the comments about the rooms and the food though. The rooms are very comfortable and clean. The food is very good for the price. I agree that the cafe is very slow at times but it is worth the wait. Finally 99% of the dealers, cashiers, hotel staff, pit bosses and slot techs are very friendly.

TOO MANY CASHIER JUST NOT DOING THERE WORK THERES ONLY THREE WINDOW OPEN AND THEIR CASHIER ARE ALWAYS IN THE BACK .THE FOOD IS ALWAYS OLD FROM THE DAY BEFORE.