Filthy Room & Housekeeping Carelessly Left Door Open
By A Yahoo! Contributor, 1/17/08
1) I arrived home and i noticed my door was left open. The bed was made hotel style so I was not the last one to leave. I complained to the management staff at which time a girl named Robin did not seem to care. Security, Luis said it was probably me that left it open and didn't really have any response when I told him the maid fixed the bed on my return. Security did nothing to check out the situation, nor did he even ask me any questions once given the report that an incident happened. In the morning, the manager that arrived for the am shift tells me none of her staff reported anything to her, so i was not taken seriously. Up to now, i don't know if the manager addressed the situation. 2) The carpet was so filthy i refused to walk barefoot. 3) Very dark room even with lights turned on. 4) The bathroom screen window had toilet paper holding it in the frame. the actual bathroom window had broken tracks. 5) the closet was exposed to the room with no doors and had a big bar on the wall. 6) the heating/AC unit had no knobs on the machine. 7) the shower curtain was so short that water leaked on the floor. 8) the bath towels were paper thin and were the size for a child.
Summary: Very Unsafe, Dirty Room, Security and Management Staff not attentive.