Quality Inn and Suites Big Rapids, Big Rapids

hot breakfast four soft pillows hair dryer broke lots of area dinning with front desk coupons

The pillows were thin and bad. Bathroom was a bit dirty. The pool wasn't open. I wouldn't stay here again.

We have stayed at this hotel for the past 3 years off and on whenever we have plans in the Big Rapids area. The staff is always very nice and they make sure that our room is cozy and clean our entire stay. The breakfast (although the room is smaller) is very good. They serve hot and cold breakfast items (sausage gravy w/ biscuits, muffins, danishes,oatmeal,cereal,fruit,yogurt...and best of all...WAFFELS! They have a waffel maker so they are hot when you want them!) We have not had a bad stay at there hotel and we plan to spend much more time there! The price is very good and you cant beat the great people! We have stayed at the holiday inn in big rapids and it was a nice place, we left due to the very strong smell of chlorine that was all over the entire hotel. we are glad that we decided to switch...we are much happier at the Quality Inn. ***Added bonus on this last trip...the houskeeping staff all make cute animals with the towels!! Every day there is a new "towel animal" waiting for us!