Cape Winds Resort, Hyannis

well, i do not consider this off topic, as it relates to my stay at cape winds resort. there were 5 women in my group, all best friends from childhood. Anyways , we had a good stay at Cape Winds, it was comfortable for all 5 of us. Nothing fancy , but sufficient. But when i checked in I was asked for a credit card for incidentals. When I checked out, i was told there were no charges and that they disposed of my credit card number. Well this week I received my credit card statement. There was a 43 dollar charge on it from Cape Winds. after 4 days of calling the resort, I finally got through to the person I needed to talk to. I did not know what the charge was for. Amy told me it was for the floral arrangement that was missing from our condo unit. I was basically called a thief. We did not steal anything out of the unit. I really , really resent this. We all have the means to buy what we want, why would we steal a used floral arrangement. I am very upset and would not recommend this resort. I am not a thief. I am a timeshare owner myself. Why would I steal??? My suggestion would be to do a complete inventory and check with the office if something looks askew' We all flew into massachusetts from ohio. it is not as if floral arrangements fit in overpacked luggage.

clubhouse could be bigger and office desk should be sepate, units are great and the location to side roads it only takes 3 minutes to get to craigsville beach.

Not a very comforting atmosphere and the employees seem a bit too lackadaysial. Definately outdated and not very clean. Basically in the middle of nowhere, except for Craigville Beach. A supermarket parking lot is right over the fence.