If this is a 5 star hotel ...
By A Yahoo! Contributor, 01/04/07
The lobby, restaurants, pool and rooms were nice - the bed UNUSUALLY hard. (I stayed in a suite on the 13th floor). The staff was atrocious. Unfriendly, not very helpful, and hotel cabs? 3 - that's it. Security is present all over, though they didn't seem to do much other than walk/stand around. No questioning of incoming "visitors" or "guests". The area is a short walk to the street markets, which is advisable to leave your purse/wallet at the hotel safe. If you aren't a "city" person, be prepared & be careful. The driveway is gated at night. The mall isn't anything to jump up and down about. Same as an American mall - same shops, different prices. (boring). If I HAD to return to Caracas, I'd stay at the Tamanaco Hotel.