Cheney Hotels

Mallard Bay Resort, Cheney

14601 S Salnave Rd, Cheney, WA 99004 | (509)299-3830

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Yahoo! User Reviews

Reviews for Mallard Bay Resort: 3

AVERAGE OVERALL RATING

SERVICE (3)

CLEANLINESS (2.5)

LOCATION (4.5)

VALUE (5)

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USER RATING

Bad Business Policy

By A Yahoo! Contributor, 8/31/11

I needed to cancel my one night reservation 5 nights before arrival. Five Days Before! The owner refused to return my deposit for a one night cabin reservation. He claimed that he turned many people away because I booked a cabin for ONE night and he could have rented it out for the entire weekend. Well, if the cabins are so high in demand, why not return my $50? After all, 5 days notice is ample time for the owner to fill it up since it is so popular. POOR AND SLEAZY BUSINESS PRACTICE.

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SERVICE (1)

CLEANLINESS (1)

LOCATION (4)

USER RATING

best sunsets ever

By A Yahoo! Contributor, 6/30/07

this place is beautiful. wonderful new bathrooms and showers. caught my fishing limit in and hour and a half off the dock.20 min vacation away from spokane. love the store. i have lived in wa my whole life this is my favorite place to be...

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

LOCATION (5)

VALUE (5)

USER RATING

Totally AWESOME

By A Yahoo! Contributor, 7/18/06

Family owned and run...and it shows!! Excellent experience from the 1st phone call till last wave goodbye. Spotlessly CLEAN and family/kid friendly. Floaties, life preservers, and the weinie roast thrown in FREE just for staying with them...best customer service we've experienced in a very long time. We had a wonderful stay.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)