Access or Big Let Down!
By A Yahoo! Contributor, 6/23/08
As a handicapped guest in this timeshare resort, my opinion is to find a better hotel with plenty of elevators. There are only 3 elevators to service 32 floors of guests. If you have reservations or plan to meet someone elsewhere you'll have to leave at least a half hour earlier to get down to the first floor.
As, far as calling ahead of time to the Concierge Desk for assistance well don't hold your breathe either, it took over a half an hour for someone to supposedly come get you. I made a trip up to the Penthouse just to get to the street level and as I exited the elevator a kindly gentlemen attached to the hotel ask if I was the person stuck on the 12th floor. I looked at him and politely said, YES no need to come and get me now! I've already arrived!"
Otherwise, the hotel offers clean, comfortable rooms, has many ammenties that are well kept and the staff is polite. But remember to check out time at least 1/2 hour by calling for a luggage cart because it will take them at least that long to get one to you (p.s. you are not permitted to get one for yourself)when all guests are trying to get out at the same time.