Serving as Kansas' Year-Round Family Resort, Great Wolf Lodge provides a comprehensive package of destination lodging amenities, including 281 family-sized suites; a 49,000 square-foot indoor entertainment area, featuring a grand scale waterpark; arcade with ticket redemption; children's craft and ... More
Great Wolf Lodge Kansas City
Property information by Travelocity
Serving as Kansas' Year-Round Family Resort, Great Wolf Lodge provides a comprehensive package of destination lodging amenities, including 281 family-sized suites; a 49,000 square-foot indoor entertainment area, featuring a grand scale waterpark; arcade with ticket redemption; children's craft and activity room; Aveda Concept Spa; fitness room; northwoods-themed restaurant; confectionery caf?; state-of-the-art meeting space; spacious outdoor pool; gift emporium and a performing Great Clock Tower. Other amenities include our huge, 3-story Grand Lobby with massive stone fireplace and overstuffed furniture and wood tables; the Great Clock Tower, which comes to life four times daily, entertaining guests with animation and song; Northern Lights Arcade with ticket redemption center; and Iron Horse Fitness Center.
The water in the pools was suprisingly warm. Food & beverage is available poolside, but not surprisingly, is very expensive. They only had 2 people supervising 3 water slides, so 1 associate had to go back and forth, causing a needless delay in my opinion. Waits of 15 - 20 minutes were standard for the water slides. There were only 2 main elevators, so there was lots of waiting to get to where you wanted to go. I would rocommend making a reservation 6 months in advance to get a room on the 1st or second floor so you can take the stairs and don't have to wait on the elevator. There are also "tweens" roaming about (even at 10:30 pm), joy riding the elevator, thus slowing down things even more. Check in seemed like it took longer than it could have because only 2 associates were dedicated to this. The rooms were quiet and decorated in a rustic lodge style. Each room had a balcony with chairs. Lots of shopping and restaurants in the area.
In summary, I think you would have to spend a lot of time in the waterpark to get your money's worth.
We spent 2 nights at the great wolf lodge. Check in was a nightmare. They say they tell you to keep your water braclets on at all time, but they did not tell us that. After walking all over to get them, we saw people without them in the pool area.
The screen door on our patio, had a giant hole in it, no chance to open the door & let in any fresh air. The Microwave was not even plugged in, we had to remove it from the cubby hole above our heads to plug it in. There was a bit of mildew in the tub.
They spelled our name incorrect, so were unable to find our room for the others staying with us. How does that happen? They swipe the credit card with the name, but still cannot get it right.
None of the employees smiled. Not a single employee asked the kids if they were having fun.
Sure the kids enjoyed the water park area, but we could go to the one in Branson, and get lots better service. And the price of the rooms is way too high.
We will never stay here again.
I appreciate the whole staff during my entire stay @ the lodge; which had been 3 weeks long for training.
I would also like to say that the city bus servies employees were very helpful when we were moving around the city for other links.
If I am abel I'd like to bring my family there and I have shared with a family member whom is residing near the lodge to bring her kids for weekend fun.
Thank You GREAT WOLF LODGE!
In a nutshell, this place is way overpriced. The service was absolutely terrible everywhere we went. Long wait to even check in. Service at the breakfast place in the morning was non-existent with a long wait in line. Service at the food bars in swim area was the same and they had no change for $20 bills, so after waiting in line, no service at all. Service at the restaurant was even worse; after being ignored (on a slow afternoon to boot!) for over 1/2 hour, they gave us our food for free, but by that time, I was so ready to go home. I even told the manager what I thought, and I have never ever complained at any restaurant in my life. The chlorine in the pool area was so thick it was hard to breathe and my eyes watered so bad from it, I had to leave and spend most of the time in the room. The rooms were just OK--nothing to write home about. The kids liked this place, but we're never going back.
This place is great to go with your entire family. It's not just about the water, but that is the best part! They have great activities for the kids and spa time for the adults. We have been three times and are going again next month. It's worth the drive.
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