Caples Lake Resort, Kirkwood

My wife and I have stayed once at Caples Lake resort in 2007. We visit the area of Caples Lake/Silver Lake every year, camping at the Silver Lake campground until 2006 when we sold our tent trailer. This September, 2008, we telephoned Caples Lake Resort to make reservations for the Lodge room (which has a nice view of the lake) and got into Voice Mail jail: we heard nothing except how someone caught a 3lb brown trout, about the lower water level in the lake after a certain. date and about the adjacent store. Incredibly, there was no message about whether or not we wanted to make a room reservation or even asked for our phone number. When the voice mail option prompted us to try the store next door, we got pretty much the same nonsense, i.e., you just couldn't find out about accommodations. We emailed Caples Lake Resort twice with no response. After this we gave up on the place. From now on we are taking our business to Kit Carson Lodge which is about 6 miles away by Silver Lake. In truth, Kit Carson lodge has much nicer accommodations, fine dining and a decent store, although it is more expensive. In addition, Silver Lake is much prettier than Caples lake, less windy and you can also canoe and kayak there. Check Caples Lake Resort's web page for yourself, using Google: but you'll be lucky to get a real person to talk to, let alone get a reply to your inquiries.

The lodge rooms are advertised as "rustic" and that is basically what you get, a clean, simple room. Photography in the area is exceptional. Lakes, hiking trails, mountains ... Fishing, boating, hiking, bike riding - lots to do.

The manager and staff are very unfriendly. They need a course in customer relations. It is a wonder they have any business. I will not go back.