Blue Haven Resort, Branson

We liked the cleanliness. The pool was nice. The dock seemed deteriorated and the water around the dock had trash floating in it. The cabin was cramped. There was a recliner placed directly in front of one of the bedroom doors.The airconditioner was off when we arrived and it took several hours to cool the cabin. We had expected to arrive to a readied cabin. You are supposed to bring used towels into the office to trade for clean towels, but we never knew for sure what time the office closed. My advice is to go early. The closing hours are posted 6:00 p.m, but they were never open that long. When my husband casually asked Phyllis, the older woman in office, what time the office closed, she acted as if we had somehow insulted her. She replied that after her shift was over she had no idea what the managers did. They could close whatever time they wanted! She didn't smile at us a single time. We did enjoy the rest of the time there. Although, there was one more incident that sort of worried me. We noticed the dust covers were left on the smoke detectors. It stated on the dust cover that smoke detector would not work with dust cover on. To remove it. We removed one, but didn't want to cause Phyllis anymore trouble, so we didn't mention it to her. You probably want to remove the dust covers if you stay there. We haven't decided if we will return. There were things we liked. Such as the approximaty to the downtown and the quiet surroundings. The price was nice too, but we felt the hospitality was lacking. A friendly attitude and a smile has a way of staying with you and overriding other minor problems. Too bad we didn't encounter one.