Our family has had our family reunions here for the past four years. We rent the large house at the end of the property, closest to the lake. We have so many great memories from our stays at Candlewick! The kids especially love watching for the waterfall at the back of the big house to come on at 9:00AM. The house is large and comfortable with 1 very large bedroom and two smaller bedrooms. The hot tub at the pool has been out of order the past two years, but that's easy to overlook with so many activities to enjoy on the lake! They used to have good customer service.
However, those great memories were tainted with very disappointing customer service in July 2011, the year Grand Lake had the Toxic Blue Green Algae Blooms. We called the resort to get information about the Blue Green Algae bloom, they informed us the Grand River Dam Authority had issued "no bodily contact warning" They also informed us, that if we chose to cancel we would not be held responsible for the weeks rental (due to the BGA bloom) but, we would loose our deposit of 500.00.
Our families talked it over and decided to go ahead and call to cancel our reservation.
About a week after our cancelled reservation week , Candlewick charged our credit card over 2,000 dollars! When we called to inform them of their mistake, they told us how much money they had lost due to cancellations and they were not able to help us! We would have been staying many more years at Candlewick until we were misled and mistreated after many years of being easy to please, and faithful guests.
Beware, Grand Lake has BGA issues! BGA can and will happen again with little rain and too much animal waste.
My husband and I decided to getaway - we are from Kansas City. Never heard of this resort before but sounded. Absolutely exceeded my expectations. We got the honeymoon suite that overlooked the lake, jacuzzi tub w/ fireplace and we rented jet skis. Very relaxing, excellent hospitatility, worth every dime.
Amenities:In Room Broadband Internet Access. Private bathroom. Fan. Microwave Oven. Non Smoking Rooms. Daily Maid Service. Television (Cable/Satellite). In Room
Wireless Internet Access (Free). Telephone. Iron. In Room Broadband Internet Access (Free). Hot Water. Coffee Maker. Air Conditioning (In ...
Pizza Hut began with two brothers borrowing $600 from their mom to start a pizzeria. What started out small has
now become the biggest pizza company in the world. And every step of the way, we've remained committed to ...
Amenities:Television. Private bathroom. Hot Water. Non Smoking Rooms. Air Conditioning (In Room). Television (Cable/Satellite). In Room Wireless Internet Access (Free).
Telephone. Hotel Details:37 Rooms. Smoke Alarm in Rooms. Pool (Outdoor).
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.