Highlands at Sugar, Banner Elk

We had a two bedroom unit. We loved every minute of our stay. It's at the very top Sugar Mt. so in the snowy weather you should have 4-wheel drive to get up at there at night. But it's within Sugar Mt Ski resort property so very close if you plan to ski. Our young children loved the extra large jacuzzi tub calling it a swimming pool. The staff was friendly and helpful, they have games at the front desk to check out and even crayons and coloring pages for the little ones. Even brought us a highchair for my one year old. If you are looking for a relaxing getaway with the family this is the place for you.

We loved our stay. Yes, the property is old like so many timeshares but what the assoc. has done to upgrade is good. Kitchen supplied well for a woman who cooks. The bed slept well and the living room furniture was good. The little balcony is a must however. We could not have enjoyed our stay without a balcony. A few of the units are "caves" with no natural light and no windows to open..avoid those unless you are there only for winter sports. Our trip was this week - first week of June. We will try to return next year - if we can be in a unit with the balcony.

I have been to the highlands at surgar four times, it was a great week each time. resort is great, service great, people of Banner Elk friendly. a great get away to relax. take time to go to church at the bottom of surgar mountain at the church of christ, the members there made us feel like family.

My fiance and I ended up staying here because we got a deal on another site for four nights at $200. We looked at the pictures of the rooms beforehand and while the decor looked a bit outdated, we were excited about having a kitchen/living room and a private jacuzzi tub in the bathroom. (The jacuzzi tub was one of our bigger reasons for choosing this location.) The rooms were well kept. (We stayed in a single suite.) The jacuzzi was huge and I was happy as could be until we actually ran the water for the jacuzzi. I read a review that mentioned that the water was brown, and that was back in October 2005. Apparently that problem hadn't been fixed. The cold water was fine, but the hot water was definitely brownish and cloudy and I wasn't about to soak in the tub when the water was that color. I couldn't take a long or really hot shower because I knew the water wasn't the cleanest. Also, we had people above us and it sounded like they were stomping around everytime they walked across the floor. They could have been heavy walkers and probably were, but the floors seemed ridiculously thin since we could basically track their every move through their suite. If you're a light sleeper, the single suites probably won't work because I think they're all located on the bottom floors. No comments on the skiing since we were up in May and weren't there for any of the mountain activities. Even though it was a good deal, I wouldn't go back.