Staff is dishonest and rude
By tabithaw, 01/16/09
We bought here just to join RCI, if not for that we would not have considered it. The sales people are pushy and as we later found out, very dishonest. They promise all kinds of stuff but never follow through. The staff at the resort is lazy and rude. I stood waiting for 15 minutes to check in and all the while the person at the desk was more concerned with their lunch and emails. Everything we asked about or tried to schedule activity wise , we were told was unavailable. Even the popcorn my kid asked for to have during the movie! He was told they were out and were not making anymore. It was lunch time, there was still lots of hours of movies and lots of kids there. The resort itself is small and out dated. The playground is small, putt putt small, horses old, game room expensive, food at grill stinks, pool small and dirty. If you just want to go play a game of golf, fine. Other than that don't bother.