Summer Bay Resort Call Center, Orlando

so i bought the package for 248$. i keep hearing that once you get there they actualy cherge you for everything!! so i need someones advice should i pay for the airplane and go or should i just forget about the money i put on! is this legal??! can they really do this? how can we fight this and can they be stopd? please help and give me advice!!!!

the resort it self is a lie. They tell you one thing and do another. You pay a fee for a room and if you cancel before your date you do not get your money back because it is in there web site. lie lie lie.

I put the money into it for the parks and taxes on the room but when i went to make the reservation the link disappears. anyone have a number to call? will i get my money back???

The whole experience was awful, over the phone they promise a nice resort, but all you get is a lousy and noisy Holiday Inn Express right on a main highway. After I made the reservation, I call them back to confirm and they couldn't have the dates I requested (they couldn't confirm them right away, I had to wait about 2 weeks). Finally I got my dates for Spring Break, but I didn't like the Hotel at all, very dirty and noisy. I had a lot of problems trying to confirm the reservation, very long waiting time on the phone, lousy service, etc. I had to call several times to have everything in order. When I arrived, the person at the front desk had the incorrect dates on the system, so once again, bad customer service and organization. My expectations were a lot different to what I got, they only care about have you at the timeshare presentation, nothing else. I also had another reservation at the Daytona Beach location, called them in advance to get the hotel information, they told me that they couldn't provide that info until I arrived there (I was trying to avoid another lousy and noisy hotel). Then only good thing that I got from this experience is that I learned a lesson....if it sounds to good to be true, most probably it's not. I'll never be back at the Summer Bay Ghetto again. I'll create a special blog website to let customers know about this garbage.

I tried to log onto mysummerbayresort.com to confirm my reservations for Feb 2009 and there is no link to the site. What happened to my reservations tied to phone 574-875-6477. Have I been duped?