Don't Trust Over-the-Phone Rate
My experience at the Cedars Suites was ruined as a result of being told one rate and upon checkout finding my rate was raised $20 a night. I first made a reservation on-line for a single bed and got the $54.99/night rate. A few weeks later I found out a friend was going to join me so I tried to change my reservation to a double. There is an online rate of$64.99. I had problems changing the room to a double so I called the Cedars Suites to make sure the single bed room was cancelled and that I was set up for a double. I was told "No Problem and that they would change it for me." I asked to make sure that my rate would be the $64.99 and was told "Yes". You could imagine my surprise when I checked-out and my room cost $95. I explained what had happened. Finally, the desk person changed the price to $69.99, $5 more than the original, agreed upon price and she told me I had taken advantage of the hotel, I thought it was the other way around. DO NOT STAY HERE!!!