The Totem Inn in Valdez, Alaska is field tested and Alaskan approved! This modern hotel is centrally located in the heart of Valdez next to the boat harbor. The Totem Inn has the largest and most popular restaurant in Valdez. The lounge serves a variety of spirits and Alaskan beer. The Totem Inn gift shop ... More
Property information by Travelocity
The Totem Inn in Valdez, Alaska is field tested and Alaskan approved! This modern hotel is centrally located in the heart of Valdez next to the boat harbor. The Totem Inn has the largest and most popular restaurant in Valdez. The lounge serves a variety of spirits and Alaskan beer. The Totem Inn gift shop features one of a kind Alaskan carved ivory and native crafts. The rooms are your doorway to a truly Alaskan retreat. All rooms feature Alaskan decor with private bathrooms, 25 inch televisions, DVD players and all the amenities of a modern facility. Our business class suites completed in June of 2004 feature full size kitchens, in suite washer and dryer, free high speed internet access, two 25 inch televisions, heated floors and more. Private cottages make a great Alaskan retreat. These cottages include a queen bed with sofa sleeper, kitchens, and all standard amenities. The key to a great vacation is here.
This place was filthy. We stayed in two different cabins. Both were atrocious. Floors were filthy. There was sludge and hair from many previous guests in the corners of the bathroom. The medicine cabinet was so dirty that we wouldn't dare use it. The kitchen was so filthy that we wouldn't eat there. The staff said there was nothing they could do about our stay. We asked to speak with the manager who we were told was not available. We asked to have the manager call us, but never heard from the manager. We sent multiple emails to the email address posted on the Totem Inn website complaining about our stay. We received no response. We filed a complaint with the Better Business Bureau. We made the mistake of charging our card before looking at the room. It was expensive. It was a lousy experience. Worst we had during a three week stay. The non-responsive management tells the story about this place.
I've lived in Ak for almost 30 years. I understand that remote lodging often times leaves a lot to be dersired. But when I pay over $150 a night for 3 nights, I expect a few things. The room smelled of rotten ass. They did not change the sheets on the bed. There was an outdoor bar speaker 10' from my room and blared every night, into the wee hours of the morning even tho I'd requested NUMEROUS time to please turn it down or off. The wifi was bad. I was 50' from the restaurant but could not order food from my room. It was NOT a good experience, especially for costing me $450 for my stay. How many stars? NONE...!
Totem inn was painfully dated in decor, but the place was clean. it has a fairly nice little restaurant that is lodge themed and is okay. ALaska doesn't offer much in the finer things in life, but you aren't coming here for those things... if you like alaskan themed things... this will be fine for you.
if you are picky... don't bother.