The Madison Inn by Riverstone, Spokane

The room and common areas were clean and the decor was pleasant. We were assigned one of the corporate king rooms located at the very end of the top floor. Our room was smaller than we expected possibly due to the fact that the building appeared to curve inward at our end.The reservation was for two persons but the room seemed to be configured for one (judging by the number of pillows, towels and the lack of a second bed stand) This property is located very close to downtown Spokane in the middle of a hospital district. This area is at the base of Spokane's "South Hill" and is a complex of abbreviated and one-way streets that can make finding the Madison a challenge. Directions from their website... "Take exit #281 staying in left lane; turn left at 2nd Avenue; go one block and turn left on Browne Street; go under interstate keeping right and continue up the hill, bending right, then left onto McClellan Street; go two blocks, through the light at 8th Ave. and turn left at 9th Avenue staying in left lane; proceed straight through intersection onto 9th Ave./Rockwood Blvd., go past Inn 100 feet and turn right into access drive." So, if you're not a regular you may find coming and going to be a litlle tricky. The parking lot at the Madison Inn is small (one slot for each room) and staff provides a permit for your car. Since guests may bring more than one car, or there may be visitors, you may be required to park along the access drive or even in metered parking along the street (not the best idea in this area). We were in early during our stay and didn't encounter a problem but if you're returning late, parking could be an issue. Despite the steel and concrete construction we were bothered by street noise and the occasional medivac helicopter on approach to the hospital roof 1 block away. Room cleanliness was good but when we returned from sightseeing at 4PM our room had not been made up. It was not a problem to find a member of the housekeeping staff and do a towel exchange but we expected the cleaning to be finished by that time of the afternoon. A continental breakfast is available, coffee, juice, mufffins. Minimal. If I had business at one of the nearby hospitals the Madison Inn would be very convenient. For the kind of visit we made, with frequent comings and goings via automobile, I'd consider another location.

All staff are very friendly and hospitable. They are caring and protective of the guests comfort, safety, and privacy. The lobby with the fireplace is very comfortable. It is NOT a party hotel which we very much appreciated. It is a quiet place where you can be sure of a quiet rest. Bests cleanliness standards of anyplace we have stayed. The night desk clerk is the best ever. She is very friendly, uplifting,helpful, and funny.

I love it every time I stay. Friendly, nice breakfast, clean rooms, friendly staff, room and front desk. Wouldn't stay anywhere else in Spokane, good price or not. Top five in my experiences in the western United States.

We have stayed at the Madison Inn on three occasions...and rate it excellent! Friendly, helpful staff Comfortable and very clean Home atmosphere Best value any where!

The hotels location is great, close to downtown but with none of the noise. The rooms are very clean and the staff is great, a great value. We will be staying here again!

What a delight! The staff takes care to anticipate every need. Great access to all parts of Spokane. Though a bit out of the way - it was well thought to be quite and inviting. No complaints of cleanliness housekeeping is well aware of how to prepare a room for the next guest. I asked for a place to eat and they took the time to find out what I was hungry for. This is not your average place, I felt like a guest, not just someone filling a room. Gourmet coffee - custom blended for the hotel, and fresh healthy breads for toast in the morning. A ROOM OF TRANQUILITY! How cool is that? If you stay here, ask how to find Benedittos, and great pizza and easy to find from the hotel.

We always stay at the Madison when visiting Spokane. The staff will do anything to make your stay comfortable ~ the rooms are clean and quiet, the location is lovely, the price is right and our little dog loves visiting there just as much as we do! Thank you to everyone at the Madison for making our visits there so enjoyable!