Hubert House Bed & Breakfast, Urbana

I've been staying in this B&B for the past 5 years while my daughter has attended U of I. Every mothers' and fathers' weekend and other special events. I have never met more friendly, helpful, warm B & B owners in my life, which is why we've come back so often. I can't believe the huge, hot, yummy breakfast that they cook every morning (steak and eggs, fruit, etc.). The owners have driven us around town when they knew we were goining out for a cocktail (NO CHARGE!). We will miss them after our daughter graduates!!

A friend and I stayed here when we visited U of I. The location was great but the food she served was awful. I don't think she cooked the meat very well and I ended up getting some Jimmy Johns a couple of blocks away. The bedroom was gross and there were semen stains on the covers. Needless to say, I slept with no covers and was uncomfortable all night. The next day I asked her about the semen stains and she accused me of making them. In the end I was able to spend some time with my friend and didn't spend too much money. That's how things go I guess but I probably will spend a little more next time to find a better place.

The owner is rude, devious and hangs up when questioned. When canceling 8 full days before the reserved date the owner graciously said "I will tear up your check". Next, we noticed the check had clear our account and called requesting a refund. Then she said she had no record of receiving the check and required proof. We sent the proof of payment and when no check came 6 weeks later my husband called her again and was told "I never give refunds". When he asked why didn't you tell me this 7 months ago she became angry and hung up. Even though this was a costly experience I am grateful I did not have the nightmare of staying with such an unreliable and self-serving person.