Disappoined.....to say the least
I was very disappointed in this hotel. Yes location is great but that is the only thing that is going for this hotel. First off, no one mentions anything other than valet, so, we believed that this was the only way to park. For $18. There were no bellhops, no carts to bring luggage up and the service stinks. We were given a room that was not meant for avarage height individuals. Let's just say, standing room only. I'm only 5'6 and my feet were hanging out of the bed. My husband felt more comfort sleeping in the chair with his feet propped up. How nice! The comforters kept sliding off the bed. The A/C could not be adjusted. There was only one face towel, one hand towel.....sooo, are we suppose to share. I think not! I wanted to get some ice, but, found out that I had to go to the lower level just to get an ice bucket and ice, then back up the elevators to my floor and to the matchbox room. I needed change for a soda and the attendent did not speak one word to me. I said hello, thank you and good night and what I get.....nothing. Wow! Great service. Stay if you want, that is if you love an Alice in Wonderland adventure.