My husband and I stayed in the Pavillon wing of the hotel which overlooks the stunning gardens and fabulous pools. Our room was quite large and bright and well furnished. Each room has a balcony which is also spacious and furnished with cushioned cane chairs and a table.
Our bathroom was also large with a shower over the bath and there was also a bidet. Plenty of toiletries were provided and the towels were quite new and large and were changed twice a day. There is a hairdryer on the wall, but I took my own as it is a lot faster. Surprisingly there were also robes on the back of the door.
There is a digital safe in the wardrobe which was very handy and there was also a fridge which contained water and soft drinks (but quite pricey).
We found the room to be very quiet and were not disturbed by anyone above or below. The air conditioning was also effective. Storage is not a problem either as there are plenty of drawers and wardrobe space plus additional space for suitcases, etc.
We opted for half board during our 7 night stay and thought the choice and quality of food was really good and there was loads to suit all tastes. Both breakfast and dinner were buffet style so you just tried whatever you liked the look and smell of. Drinks were provided at breakfast, but were all chargeable at dinner.
The gardens are absolutely superb and are tended daily. The pools are also very well maintained and cleaned each morning. Sunbeds are plentiful and come with very thick cushions and sunshades. Towels are also provided by the pool. Drinks and snacks are available at the pool and can be charged to you room.
The location of the hotel is what really sells the hotel. The main Old Winter Palace is at the front of the hotel area and looks across to the Nile. Luxor temple is just a 2 minute walk away and the Souk is just behind that. Taxis, horse carriages and boats are located outside the hotel so that you do not have to walk very far for anything.
There is also a lovely terrace at the front of the main hotel where you can sit and have a drink whilst watching the sun go down. We also saw four weddings taking place just across the road whilst sipping our drinks.
All in all, we had a great time and would certainly go back for another stay. The staff were very helpful and friendly and nothing was too much trouble.
Just to mention, the New Winter Palace wing is now no longer, but there are plans to build something in its place. As yet a date has not been confirmed, but they think it will probably be when building at the Old Cataract in Aswan has been completed.
We got a much better exchange rate by changing our money at Luxor airport than if we had done so here. If you are travelling there soon then be aware that the temperature was 45 degrees when we left on Monday 18th May.
If you want an ideal location, with a pool to die for, then the Pavilion wing of the Winter Palace is for you. Attentive staff, lovely food and a climate that is second to none. The surrounding streets can be noisy, dirty and dusty, but thats what the Middle East is all about. Sanitised it isnt, but where can a woman walk about on her own at 2a.m. in the morning and be perfectly safe. As a bonus, the exchange rate over there is 10% better than it is here.
staff wonderful,views across the Nile wen the cruise ships were not constantly mooring up and chucking out fumes. main street very noisy due to cars/coaches and horse and carriages jockying for the road. Hotel room shabby.Furnishings old and in need of replacement,carpet stained all over. Pool area needs cleaning,Poor service due to lack of staff.Pool furniture accessories need cleaning. main restuarant drab,expensive and poor food choice.The bar was small and very expensive and the entertainment was poor and unveried. Sofitel need to act quickly on this hotel as the other hotels are better and give better value for money
loved everything about our stay we will be going back again & again.it was a dream come true it was just paradise!!! i cant describe the feeling i get everytime i think about my holiday there,i just didnt want to go home.
We have stayed in the New Winter Palace 3 times now and i can honestly say out of the other hotels that weve tried in Luxor over the past 15 years this has to be the best. The pools are great and the whole hotel is nice. More importantley the staff are very polite and friendly. Im looking forward to going back again in April to see my friends.
Was a excellent hotel, really friendly, clean and the views from the balcony was breath taking!
If I went back to Luxor I would stay there again, thats for sure.
The swimming pools and gardens was out of this world and the food in the restaurant was really nice with a lot of different choices.
I wanted to stay at the Old Winter Palace
but decided the extra cost would be better
spent on sightseeing, so chose the New Garden Pavilion section of the old hotel.
It was lovely, a delightful view from my balcony of the well maintained gardens and pool. Chattering sparrows welcomed me back each night. Room was clean and well maintained, the breakfast delicious, abundant with fresh and hot food, real coffee; dinner restaurants charming and well within the budget of all. I could still enjoy the afternoon tea and dining facilities of the Old Winter Palace, without the room cost. Walking distance to temples/museum and across the road - the Nile .I have stayed in Luxor several times at different places, and this was the most
memorable hotel so far - I will stay again.
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