Had a great room and the view outside was spectacular! THe desk made us feel welcome and we talked to them everytime we left the hotel. Only thing i would suggest is booking this at SweetHotelDeals. N e t
This is a beautiful hotel with great views of Lake Erie and lots of potential but overall it's not the most welcoming place you will stay. I would definetely recommend staying during the week as on the weekend they are booked with large groups who tend to overtake all of the public areas from the pool to the lobby. These areas become essentially unusable for any one else. The staff definetely caters to the larger groups and really won't go out of their way to help anyone else or answer questions.
The outdoor pool is very nice when it's not overrun by family reunions. We did not use the indoor pool. They have a nice exercise room and racquet ball courts again when you can use them. The Lake Erire beach at the state park could be absolutely amazing if it were only a little cleaner. The state park also offers a swimming beach on an inland lake but it's extremely dirty and avoid the bathrooms at all costs. Yuck.
The resort also has an area down by the lake where youcan sit and enjoy the view, this was very nice and usually peaceful. Probably the best feature of the resort.
The room was farily dirty, especially the bathroom. I requested extra towels and put them down on the bathroom floor because there was no way we were touching it with our bare feet. The sink and vanity had a coating of dust as if it hadn't been wiped in months.
I know bugs are a problem on Lake Erie, but the balcony was pretty much gross and looked like it hadn't been swept in a while. I will say that the beds were comfortable and the maids don't wake you up at the crack of dawn which was nice.
All of the rooms have a fridge. For a $20 fee they will put a microwave in your room. If you have a family, I recommend doing this and bringing some of your own food as the on-site restaruant is pricey. (check out their menu online). I would, however, add that the food is good and the staff of the restaruant is far friendlier than the hotel staff.
There is a snackbar open part of the day, but the next closest place to eat is a gas station about a mile down the road which has a Subway and Joe's Pizza Kitchen inside of it. You will see ads for Joe's Pizza Kitchen in your room directory. DO NOT order a pizza and have it delivered from here. The guy who delivered our pizza absolutely refused to give my husband our pizza or our change until my husband told him how much he was going to tip him. (This was on top of the $2 delivery charge). I have no problem with tipping but I've never had my food and change held hostage before. The guy was very aggressive, I thought the situation was going to turn physical even though my husband is a very mild mannered person.
Also, I'm guessing that their lodging tax is 8% because we paid a total of 15% sales tax on top of our nightly room rate. This can be quite a shock at check out time.
Overall, the attitude we got from this place was: they have a beautiful property with amazing views of Lake Erie and they know it. You'll pay whatever they want to charge, put up with below average service, and if you aren't a part of a large group or family reunion, you are not really that important.
Maumee Bay Resort is a great place to go with a family. I have four kids (ages 6-12), and they loved staying here. The outdoor pool was the big attraction--very warm and clean! My six year olds loved the big 3ft. area, and my older ones jumped off the diving board all day. Also, the racquetball courts were fabulous. When we weren't swimming, we were playing racquetball or walking along the lake. The resort staff is very friendly and attentive. And housekeeping really does their jobs well--there was someone cleaning something all day! The beds were comfy and I also liked the activities that the staff arranged for the kids and families each day--Family movie each night in the lobby and crafts for young ones to do.
My husband and I stayed at the resort. First of all, the fire alarm on our floor went off twice both day's we were there. Obviously it was a false alarm. You have to pay for WI-FI (When paying almost $200 a night for a room this should typically be included) People that aren't staying at the resort are able to come in and buy a "day pass" to use all facilities of this hotel. Some (not all) of the staff were VERY stuck up. The beds were highly uncomfortable. There were fish files COVERING the whole hotel! Our balcony was covered in them. The sinks didn't drain well at all. NO microwaves in the rooms. When paying that much for room at a resort these are things that shouldn't be an issue. This place is HIGHLY over priced! It's not a dump but definitely not worth $200 a night. I doubt we will be returning to this place and I wouldn't recommend it to anyone.
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