Hostess reminded me of Fawlty Towers
The location and setting was nice, and the Inn itself was lovely. But our hostess reminded me of Basil Fawlty, so obnoxious and rude that we still joke about it today.
We were there during the 2004 presidential election, when John Kerry was running for president. Upon entering the foyer, before setting down our luggage, the hostess informed us that "all Democrats are crooks!" Now, I know Rhode Island has a history of corrupt elected officials, but I wasn't looking to have a political debate on vacation.
The next morning, at breakfast, the hostess chided a young woman who worked there for leaving a light on all night. Worst of all, this was well within earshot of the guests during breakfast. The hostess repeatedly called this girl names, such as stupid, idiot, moron, etc.
They had outdoor showers for people coming from the beach (a good idea), but my wife had difficulty operating it. She asked the hostess for help, and the hostess then berated my wife for not knowing how to operate the faucet.
Recently, the hostess has sent us postcards asking us to come visit again. The true tragedy in this situation is that the hostess doesn't see how her actions are driving away business.