Mercure Alexandria Romance, Alexandria

The location is great, but take care of their paper work they will make a technical mistake to cancel your reservation and then begine to charge you with a higher rate. Simply they will miss spill your name while checking in and your name will miss match that of the reservation and the credit card, by that your prepaid reservation will be automatically cancelled with a full credit card refund and after negotiaitions and expensive international calls to figure out what happened you will be asked to pay them for your stay for a one night at the booked rate and pay a higher rate for the nights that followed your booking cancellation. Seems like a trap scam, they skipped the travel agent fee and got paid a higher rate than the advertised one. Just take care of their paper work and ask for a copy of the reservation faxed to them.

Rated as a four star and you get what you may have expected... excelleant location, small but neat and clean rooms...very helpful staff, quick and very efficient. the food is quite good... in terms of the improvement - two areas, the restaurant - definately needs more life and excitement. also the lobby, looks quite depressing