Nice surprise
The hotel is well-maintained. Not having kids definitely keeps the noise levels down, and reduces the amount of maintenance needed to keep the resort pristine. The pools were slightly heated and clean, not over chlorinated.
The food was great. As it is a holistic retreat, the food is fresh and well prepared. We attended a free cooking class, and it required that we walk through their main kitchen. The kitchen was very clean and organized.
The staff are very nice and helpful. There was a nice ration of staff to guests, but the staff does a good job of not being bothersome by over-attending to the guests needs. Everyone was polite and pleasant to talk to.
There is a timeshare promotional tour they push onto each guest, but attending this tour will give you a few discount vouchers that you can use on your trip. These vouchers can used to cover the meals, expenses accrued during your stay. The tour is supposed to last 1.5 hrs, but we found ourselves stuck there for nearly 3 hrs. But if you push hard enough, they'll let you go early. My wife and I were new to timeshares, so we were curious to see how they operated, so that explains the extra long tour.
Guests are not allowed to enter the ocean as there is a steep drop off, and strong rip tides. There is an attendant that watches the shores to make sure guests don't get too close and sucked away. But there is a large stretch of white sand between the resort and the beach, with beds and lounging chairs, for the guests.
There are plans to develop a Ritz-Carlton condo complex next door, however, construction has not started yet. So there is an extra long stretch of open beach next to the Pueblo Bonito that is all yours. It's nice for long walks. Next time, I'm buying a kite.
Great value for an underrated hotel. We went during MLK weekend in Jan 2009, the crowds were minimal, and the guests were nice as well. The majority of the guests were seniors.