The Illusion Boutique Hotel is located less than a mile from Playa Del Carmen Airport (PCM). The hotel is close to Downtown Playa del Carmen, Xaman Ha Aviary, Downtown Xcaret, and Xcaret Eco Theme Park.The hotel offers services and amenities that include airport shuttle, baggage storage, currency exchange, ... More
Illusion Boutique Hotel
Property information by Travelocity
The Illusion Boutique Hotel is located less than a mile from Playa Del Carmen Airport (PCM). The hotel is close to Downtown Playa del Carmen, Xaman Ha Aviary, Downtown Xcaret, and Xcaret Eco Theme Park.The hotel offers services and amenities that include airport shuttle, baggage storage, currency exchange, facilities for the disabled, wireless Internet access, pool, business center, and free breakfast service. Parking is available and pets are not allowed.The guestroom amenities include hairdryer, free local calls, refrigerator, coffeemaker, telephone, cable TV, and voicemail.
The staff at the Illusion just couldn't be friendlier or more accommodating. Everyone was great....especially Javier, the bartender. The room was very very nice, although the bed could have been a little softer and comfier. The rooftop pool/bar/ sunning area has a spectacular view and the location of the hotel is absolutely perfect...near 5th avenue and a half block from a beautiful beach, but still quiet. There was a nice continental breakfast included, with an optional reasonably priced full breakfast ...served in their open air courtyard patio. I do not recommend taking a tour with Odyssey tours (as they suggested) though. It was a terrible experience.Take the public buses and go on your own. They are clean, reliable and comfortable....and much cheaper. You'll save time and headaches. I would absolutely stay at the Illusion again!
I always check reviews before I holiday but for some reason I let the photos of the hoted overcome my judgement... Luxury Suite definatley not worth the money... Tried to upgrade to the empty KingSuite to no avail... The staff are friendly but seem poorly trained... Two days with no hot water and two days without tv receotuib... Do not be deceived by pictures of the pool... It is a cooling pool only - 21/2 feet deep and about the size of a small bedroom... There were also a number of families with children ranging from seven to fifteen... The Alhambra - altho it doesn't have a pool seems like a better bang for your money and also has coveted beach space...
Well as always things are not all they say they are.My wife and I were there for two weeks for the 06 holiday season .As always things were not as they said our internet in our room did not work though they said they fixed it they did not. As well we could did not have a line in our room to dial out and they did nothing to repair the problem the a/c leaked water on the floor and on one morning they started to work on the out side of the building right next to our bed at 7:00 am also the beds are like sleeping on a marble floor. The only thing that made up for anything was the desk staff they were wonderful.
Just spent a week there - and can't find anything negative to say. It was all good, and about 50 yards from an amazing beach. Playa Del Carmen is relatively mellow, unlike Cancun, and the beaches are still empty enough so relaxing is still relaxing. Highly recommend getting out of Playa, however, and seeing some Cenotes (underground caves), checking out Mayan ruins, or just hitting some of the less-trafficked beaches down south (Acumel or Oscar). If you're looking for value and adventure, ask where to find the 'collectivo' vans that will shuttle you to nearly anywhere on the Mayan Riviera coast for a couple bucks a head. You travel with others, but they leave every few minutes, and run until 10 at night.
Illusion was a great experience - a newer hotel, with great, helpful staff, a new elevator, an amazing rooftop deck/pool and pefect location.
I visit at least twice a year Playa, is my favorite spot in Mexico.This time we stay at Illusion Boutique Hotel. It wsa wonderful, the Hotel, the staff and the ambience.
I was greated by the Hotel General Manager... he know how to serve peoples and make them feel good and important, but every body is having a nice attitude. Adriana at the reception is lovely and well trained.
Illusion is A+.
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*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.