Great location
By A Yahoo! Contributor, 6/1/09
We loved the location and 2 bedroom apartment, that we were in on the 11th floor, with great ocean and hills views.
We took advantage of the cafes, the boardwalks in the morning and gymnasium.
Unfortunately, owing to the time of year, the water in the pool was a bit on the cool side for us, although there were some brave souls who managed it.
We loved hearing the birds and bats that fly out from a nearby tree at 5pm every night together with Cairns general hub, as we sat on our balcony enjoying the ambience with glasses of wine and cheese.
A disadvantage to us was the absence of the coffee machine, which never worked, and even though we checked three times with the staff on reception this was never rectified. We gave up on this after the last attempt. It would have been nice to have been advised that it would not be replaced owing to whatever circumstances. We didn't find some of the reception staff easy to approach.
The maintenance and cleaning staff were very friendly and helped to make our stay so much more enjoyable.
Would we return to the Mantra Trilogy? Yes, but would hope that the service had improved.