Stunned at poor quality of this luxury hotel!
Staff were not gracious or very welcoming.
Maid tried to get in room with privacy light on.
The room had too many small problems, like the television didn�t always work; the soap dish in the bathroom was broken, so when you put the wet slippery bar on it, the bar slid to the bathroom floor; the toilet paper holder in the bathroom was loose in the wall, causing the roll to slide off, etc. Nothing was so terrible in and of itself, but cummulatively the impression was not good.
Considering the rates charged, space and facilities are limited.
Hotel is well located near central park south, columbus circle, time warner building, times square, but NYC has better options.