Good Nite Inn Salinas - Monterey - Carmel, Salinas

Booked a reservation for Memorial Day weekend through Kayak. After driving half a day the room wasn't available (ready) at 2pm as advertised. Told to return after 4pm. At 5pm we tried to check in and were told that "policy" requires a credit card imprint with signature. Blank! They can write in any amount for any reason they want. Note that the room was already paid for through Kayak, the supposed $25 Security Deposit was in addition to the full payment already made. What scares me is the impolite, unreasonable, counter clerks having unlimited access to my bank account. That is why I prepaid through Kayak, to deny the motel clerks access to my bank. I travel a lot and am tired of having to change cards for frivolous charges when clerks steal the numbers. Then the Kayak "Customer Service" agent (who barely spoke English) kept repeating that it was the hotel's problem, not Kayak's. Remember, I paid Kayak $$$. When I escalated to a supervisor (who was barely more intelligible) instead of helping resolve this unreasonable demand went off on a tangent telling me that they couldn't refund my money! So here I am, Memorial Day weekend. In a flea bag motel that accepts cash and out the money paid to Kayak/Good Night Inn. Under no circumstances will I ever patronize either again. In fact I'm going to begin a small claims case against both as soon as emails have a chance to resolve this calamity.

Shortly after checking in we noticed an ongoing activities of men driving their cars and parking in front of our windows (we were a party of 4 so booked 2 rooms next to each other). The men would just sit in their cars and stare at us (our rooms were at ground level), then get out and walk slowly to another door down from our rooms and walk back and either wait longer (obviously the working girl(s) were busy or drive off. This went on for 20 minutes and then we decided to check out as we did not want to stay in a brothel and have all night long ongoing cars driving to our windows. The hotel staff did not seem surprised nor denied anything when we reported the "brothel" activity. They said we would get our money back but a week later they are refusing to pay us back ! I have now reported this hotel to the police in the hope this hotel will be closed down for illegal activities. No regular visitor/traveler should be put in this hotel as it's actually a brothel !

I stayed in this motel with my 4 friends. We each paid $14 for clean room, perfect service, pool, hot tub,wi-fi and breakfast. We were hungry at night, but it's not a problem to go by car to the nearest gas station, where are also low prices. I would definitely recommend this motel for your staying over night in Salinas, i have really good experience :)

The room smelled gross, like mildew, the carpet was disgusting, and it was cold. I called the front desk to ask for an extra blanket and the girl said she didn't have access to any blankets; house-cleaning had access but they leave for the night in the afternoon. Trashy!!!

Several members of our family stayed there so we could attend a function in Salinas. Here is a list of a few of the problems we experienced -- plugged up toilet,not enough TP, no luggage rack, no coffee pot or hairdryer or clock. One room's door lock was broken and bathroom door frame was cracked. That same room had a cigarette burn in the blanket. Two rooms had mold in the shower grout. The first,non-smoking, room we checked into,smelled of smoke. We were given another room that the doors on the TV cabinet were held together with a rubber band.

We stayed 3 nights during MotoGP races and everything went fine. The room was a typical budget motel room, decently clean. No problems with check in or keys, staff treated us fine.