Riu Caribe All-Inclusive, Cancun

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i loved the place!!! the food, shows, and service were great. the pool and beach was fun and we were never bored. The rooms were comfortable and the view was brath-taking!

My girlfriend and I went there last week and had a great time. It was very clean, the help was GREAT!! Just wish it had coors light or miller light beer, not only corona. Christy

The location of this resort is in the middle of the hotel zone. They have an open buffet style eatery and a more formal one only open at night; both are really good. The open bar serves weak drinks would be my only suggestion for improvement. The room was clean but the "features" are very limited (such as the cable, Internet and telephone service). The "store/shop" was very overpriced, so bring your own film and sunscreen!

I Stayed in the hotel when it was a real hotel, It was great. A. Not given the room I was promised. B. After repeated attemts my air and mini bar did not work. C. Your different soaps and shampoo's were terrible. D. The door key worked intermittly because of the door was bent or warped. E. Staff at the front desk was helpful but there follow through failed to see if the complaints were satified. D. Front desk manager was great about making sure other employee's worked with customer that had repeated problems. Did want to take on added complaints.

My wife and I traveled from Chicago in mid-October for a 3 night all inclusive stay, this was our first trip ever to Cancun. The trip started off sour when we were on our way from the airport to the resort. We got caught in traffic in the Hotel Zone because a huge fight broke out amongst the Mexican construction workers. We counted at least 10 police cars and 3 ambulances rushing to the scene. This was our first impression of Cancun, and it immediately made us nervous about leaving the resort. Check-in was relatively smooth at the hotel; the rooms were ready early and we were given our wristbands right away. The room was pretty nice in appearance: The floors were all marble, the fridge was nice to have, and there were liquor dispensers in a cabinet. The worst thing about the room was the bed. The mattress was ROCK HARD! We were definately not the only ones who felt this way either, as everyone we talked to at the hotel shared this opinion. I'll be honest, the food wasn't very good. Breakfast was consistently good everyday, but lunch and dinner left a lot to be desired. The Albatros was just okay for lunch and dinner, but the selection was the same each day. The Asian place-Shangri-La, was outright horrible. There were only a few dishes to choose from, and you could tell all of them had been sitting under the heat lamps for a long time. The steakhouse-Gaviotas, was okay. The view was great; right up against the beach, but the steaks were pretty thin and fatty. Another thing we had an issue with was the water. This is an older place that does not have a filtration system, so you have to rely on bottled water for everything. The service was great, and they definately kept the place very clean. There wasn't a moment where you didn't come across someone cleaning something. All in all it was a decent trip, but I don't think I'd stay here again.

i recently went to Cancun with 4 of my really good girlfriends to celebrate our high school graduation..and while we were expecting a crazy time in cancun...none of us expected the emmaculate service..everyone was super friendly and glad to assist you..the entertainment staff was the most fun of all...they had us playing volleyball, football, and would come out with us at night. good tip is to go with the hotel to the clubs..u get vip treatment with a special section to sit in and unlimited drinks. the food was excellent, the drinks were divine...i can't wait to go back there again!

Awsome hotel. Has everything you would need in a hotel. The employees were outstanding and the service was excellent. I recomend this hotel to my friends.

all was fine I have been there in august 2009 ...much better in august than feb. No tornade just 3 showers in 10 days. so you do not to be scaried. The food shoud be improve I can say from 1 to 10 ...7-8 and the server a little more for serving not for $$$$$

There wasnt anything I disliked, the service was so friendly and the hotel itself was vacation away from life. We knew almost every server and bartenders name, the front desk was very helpful. Our trip was extra special because of this resort!