Ma'in Spa Resort, Madaba

Have just returned from weekend at Ma'in and as the other reviews were from 2005; thought it should be updated. The renovations must have been worthwhile as we had a great time. The hotel rooms were clean, comfortable and a good size. The lunch buffet BBQ was excellent; food and service. Perhaps somewhat pricey (JD 18 ++)but well worth the cost. As it was February the outside swimming pools and some of the restarants and bars were closed but all that we required was available. If you like hot springs, this is the place for you. You can find a pool from warm to "thermo nuclear" in temperature. I kid you not, you can cook a lobster in the hotel spa pool if they have yet to put in the cold water. I was red for hours, but then again some were smart enough not to go in until it was down to "hot".....lol Have been to the Dead Sea resorts more than a dozen times and would say the Jenna Spa Hotel is now on par with them in every aspect but size.

To be fair we stayed at one of the chalet's because the hotel was being remodeled. The one we were given was a dump. The refridgerator was filthy. It didn't work and it smelled bad. The bathroom was pretty basic except for the rust around the drain, that was exceptional, a perfect ring of orange. The tv was a beat up old 13inch that only received one fairly viewable channel. The blankets and sheets on the beds were stained and dirty. we reported the problem about the bed and they gave us "practically new" sheets and blankets.They didn't send anyone in to check or to change them, they just handed my wife a bag of "new" bedding. When we took them out of the "new" packaging the edges were threadbare and the sheets had holes in them. After staying for a few hours my wife and I decided to try the restaurant. The food was the same kind I would expect at a $3.95 all you can eat restaurant. Lots of pasta salads. Not good pasta salads, just a lot of them , three, to be exact. After going back to the room we decided we didn't really want to sleep in such a dirty place. We went to complain and all they could tell us was "Sorry but the hotel was being remodeled" If I was staying in a room in the hotel I could understand, but I was complaining about the chalet in a totally different building than the hotel. and why would any hotel/motel/ b&b give the customer the sheets to change in their room. If I wanted my wife to change sheets on a bed I would have stayed home. I was appaled by the lower level of cleanliness, but the total lack of professionalism is unheard of. I told my wife I may go back when my vision is totally gone and my sense of smell and taste have totally deteriorated. well maybe not even then because I would still have my sense of touch and that means I'd find the holes in the sheets. I'd also have my sense of hearing so I'd still hear other people complaining about how bad this place was ....