Americana Waterpark Resort and Spa, Niagara Falls

We stayed there over the Christmas holidays when it was extremely busy and we loved it!!!! Our kids are 13, 8 and 2 and they ALL loved it! There are things for the older kids to do like swim, go down the tube and body slides, play ball games in the water, arcade games, etc. We were upgraded to a beautiful two-room suite with a fireplace, which was a pleasant surprise! I did find the chlorine level in the hot tub a bit high. We ate at the restaurant three times & enjoyed the food there. Next trip at the end of this month because my son keeps asking to go back :)

the amneties were not bad, but it's more for very little kids, my kids were 12 and 14 and had to go there as it was the only one with space left. Most of the staff were very unfriendly and unhelpfull including the room service ladies, just plain RUDE. the onsite restaurant was one of the worst experiences I had at a restaurant anywhere...very slow and unfriendly service and way toooo expensive for what you get...If you can't find any place else and have small kids than go there.

6 in our family and we had a great time at the Waves indoor waterpark. The hotel room was clean and a nice size for us that we were not stepping on one another. Hotel was clean and the staff were awesome. The restaurant attached to it (Jack Tanners) however it way over priced. Yes kids under 10 eat free if you order an entree that is double what you would pay if you were not in Niagara. Anywho restaurants aside the experience was a great one. We will be back and will remember to pack our own food!!!

We went for 2 days over New Year's. Kids loved water park. (ages were 8,7 and 3) 2 room suite was large and clean with sink, fridge and microwave. Our only complaint was the onsite restaurant (Jack Tanner's). It was overpriced and service was sloooooow. IHOP down the street wasn't much better.

We booked a suite on line. After having been to a Great Wolf Lodge in Wisconsin we were very dissappointed. No comparison. This is at best a little kiddies park. Had several problems with the door cards not working. The Staff is not knowlegable about local facilities. Was unable to help me find a Post office of all things. Poor cell phone reception. Wireless internet is a joke. Had to go to main lobby in specific spot to connect. They charge $ 1.00 per page to use printer on old computer at $ 10.00 per hour usage. Food at Jack Tanners in hotel was OK but expensive. Falls Shuttle comes every 30 minutes plus or minus. About a 30 minute ride to Falls area. I wish I had the reveiws before we went here. Next time we will go to the Great Wolf Lodge in Niagara!

The Americana is a joke! Don't be fooled with its "4 star" reviews, the hotel is nice but the service isn't worth any stars! After paying $500 for a suite, the fuses blew more than once, the food was horrible and overpriced, and after requesting more towels that were never delivered and false directions given by the front desk i would never return. They also deactivated our keys in the middle of the night! Don't waste your money here

This "hotel" is the pits. We just spent the long weekend there and it is dirty, disorganized and a bad deal all around. We booked a package on the web for the weekend and found they try to nickel and dime at every turn. The horrible attitude of the workers compounds this nightmare. I would find it hard to believe anyone would write a positive review unless they had a vested interest in doing so....

Loved Everything I think most complaints come from people that are not able to afford there room and are looking to get some sort of deal. My children were esctatic about the waterpark and would not stop crying the whole way home.

I basically have to go to the doctor for the rash after going to the Wave Waterpark because they are to clean. I never have this problem in any other waterparks!! Good Luck!!

i didnt like the beds because there was a poo stain..THE BED WAS NOT CHANGED!.....but the waterpark was fun.I choked in the hot tub..(i didnt drink the water)...something was in the hot tub, like a chemical that i breathed in then i couldnt breath, and i was caughing like a mad monkey!...And in the hot tub there was something flooding in the bubbles..It was grosss!!!