The La Quinta Inn and Suites Gallup is at the gateway to Indian Country, and the historical Southwest. We are located only minutes from Red Rock Park and the University of New Mexico Gallup. You will find we are within easy reach of your favorite restaurants and plenty of shopping. This hotel features ... More
La Quinta Inn & Suites Gallup
Property information by Travelocity
The La Quinta Inn and Suites Gallup is at the gateway to Indian Country, and the historical Southwest. We are located only minutes from Red Rock Park and the University of New Mexico Gallup. You will find we are within easy reach of your favorite restaurants and plenty of shopping. This hotel features top-notch amenities including Free High-Speed Internet Access, Meeting facilities, Indoor Heated Pool, and Whirlpool. You*ll also enjoy our Complimentary Continental Breakfast served each morning. Don*t wait, reserve your room today! Easy access on/off of I-40 Exit 26.
Friendly staff, clean rooms, comfortable beds, good breakfast. Not far from historic El Rancho hotel/restaurant which is where many movie stars stayed while filming movies in this area. Also close to Interstate.
Access heading east is excellent. Trains can be heard at night--not for the light sleeper. Breakfast was not just donuts and coffee, but included waffles, bagels, fruit and more. Complimentary newspaper. Suites have ample room and nice set-up for paperwork, and the king-size bed was nice.
I had one of the worst experience in getting credit for the cancelled reservation. Finally got it after 5 months.
ADVICE: IF YOU DO ANY TRANSACTION WITH THIS HOTEL KEEP VERY GOOD RECORDS FOR PROOF.
On July 29, 2006 I was driving from Lubbock Texas to Las Vegas, NV. I had reserved a room here for a one night stay on July 29, 2006 through AAA a week before. According to the reservation policy, I had to cancel the room before 6:00 PM on July 29 2006 to avoid any charges.
On July 29, 2006, due to unavoidable circumstances on the road, I had to stay at Sheraton at Albuquerque. Therefore, around 5:30 PM I called the La quinta Inn at Gallup and tried to cancel the reservation. The person on attended my call was unable to find my reservation detail and after 5 minutes on the phone he said my reservation is cancelled. He never gave any cancellation number.
After promptly, cancelling my reservation, I was charged in my credit card. On calling the manager, he said he cannot do anything and I had to dispute it as I did not have any cancellation number.
Note:- THE PERSON WHO CANCELLED MY RESERVATION NEVER TOLD CANCELLATION NUMBER EVEN THOUGH HE SAID MY RESERVATION WAS CANCELLED.
It took me 5 months, writing letters to my credit card company sending my phone bills indicating the time the call was made to cancel etc.. to get my credit back.
Also, btw, I also wrote a compain letter to La Quinta Inn management in Texas. Not suprisingly, I never received any reply.