Holiday Inn Express, Lancaster

Pro's - comes with an all you can eat hot breakfast in a large, nice dining room; saves money and time. 2 queen bed room and bath, hallways, are very spacious,nice beds, plump pillows, blankets wrapped in linens for cleanliness, rich colors, refer, micro, roomy table + chairs. Local supermarket next to Starbucks is out the road, left at light, cross into shp. ctr. Market has big To-Go hot and cold bars, bakery and drinks to have meals on hand in room. Staff is casual-but helpful and polite. Quiet, looks new, clean, a laundry rm., plenty of parking near exits. Cheaper rooms in town have bad reviews. This one is located on a loop road near 8 other lg. chain hotels at easy off-on- ramp to N./S Hwy # 14. Good stop if headed into giant LA freeways and getting tired. It's big country w/ long stretches. I saved time and money on food, so room is even a better value and in a safe neighborhood. Small cool off type pool. A very adequate, all your needs nicely met hotel. In 4 days I never saw more then 3-5 people in the pool nor did I use it. Your not paying for customized services. I'll go back and may use other Holiday Express hotels. AAA discount. Con's - no lap pool, no poolside lounging/ service, this is not a spa hotel, it's a for busy people with things to do hotel. Breakfast breaks down minutes before the 9am cutoff. .

Very nice and friendly staff, nice beds but my toilet was dirty in a really gross and disgusting way and the breakfast was not very good.

Off the lobby is a large room where you can chose your breakfast. There's a wafflemaker with indivual cups of batter to pour into the maker yourself. Bathtubs are large with tiled floors. Bed's are very comfy. Near the freeway and walking distance to the postoffice. There's also a shuttle to LAX. Staff was friendly, offtering to help in whatever way they could.

The Staff and Manager were sooo rude I would never come back. They had me waiting over ten minutes at the desk and then offered no excuse or apology. The manager came to the desk and then interupted the reservation process and carried on with the person at the desk as if I was not there. This went on for several minutes until I interupted them. They then both glared at me. Very unprofessional. I am still kicking myself for not walking out. Other HI Express's are much better. I will write to the corporate office to see if something can be done this one. It is too bad. Please do not stay at this hotel.