A Definite Let Down For a Hilton
By A Yahoo! Contributor, 6/20/09
I have to say that my first impression of this hotel was a definite plus. I am active duty military and was on PCS orders to carry my daughter to a specialist in Pensacola. Due to the military compensating me for my trouble, i decided to make it a "short vacation" for my family. Upon arrival the staff was kind and helpful in every way, the motel was clean, and the location and view were amazing. My family and I had decided to stay for another night. The next morning my wife noticed stains all over the bottom of her night clothes and her legs. I pulled the sheets back to find that about 1/2 way down the sheet there were scribble marks all over the sheet from a black marker as if someones kid had got carried away in excitement. How did the maids not catch this if they actually changed the sheets or even checked them? Upon bringing this to the attention of the desk manager, he acted about as concerned as a desk clerk at a $20 a night roach motel. The only thing he was concerned with was getting me checked out and out of his hair even though i had went down with the intention of keeping the room for at least another night, needless to say we didn't! POOR FIRST IMPRESSION OF THE HILTON FAMILY HOTELS!! High speed internet is terrible even thought they charge for it!