Prescott Resort is a Run Down Motel 6
Things were bad from the start. I had a reservation for 2 nights, they only had me down for one night. (We found another hotel for the second night.) Nice lobby, old, worn out carpeting in hallways, older stinky rooms. I guess the drunk gamblers don't mind. I would say that $59.95 would be a good rate for this hotel. Breakfast was terrible. One waitperson for every 3 tables, 1/2 empty, slow service. We ordered 3 things and they got all 3 wrong. Service was bad, nobody knew their stations. Worst of all, nobody cared. I told the waitress, all she could say was "We are getting ready for the brunch, we're really busy." Which explains why we had to eat in a cheesy meeting room, not in the restaurant. Not oops, not sorry. This was after we arrived at 9 AM to find the hostess saying they close at 9 and are not serving breakfast anymore. I reminded her she was standing next to a sign that stated they are open for breakfast until 9:30. Reluctantly, she let us in. Two groups behind us left to eat a a Denny's down the street because of her poor attitude to the customers. I commented to the desk manager upon checkout and all he could say was "Well, have a nice day anyway." I will never stay at this crappy hotel again, and I doubt I will use your travel service again either. My reservation was not for the hotel in New York as you stated above. You should know what you are selling. Wake up!