Think twice if booking on-line
By A Yahoo! Contributor, 7/14/09
If you plan to book this hotel on-line using Internet, I suggest that you think twice. Apparently, it is your responsibility if reservation is not correct. In our case we had a printout of the confirmation with the number of guests, etc. In the hotel they had info about our reservation, but a different number of guests associated with our reservation. When we arrived to the hotel, we were told that there was an error in the registration and that we could not check-in with the number of people that we had on our printed confirmation page. After asking the receptionist to talk to Reception Manager, we were told that manager's response was that it is our responbility to call web site that made the reservation and clear the error with them.