Holiday Inn Expste Spartanburg, Spartanburg

I booked my room with Travelocity, along with my flight. I got there in the morning and there was no room available for me. I left and came back at 2pm, still no room. Finally at 4pm, got a room. My whole day was wasted and exausted. Front desk was not very friendly or helpful. She seem to be out of focus. One of the day of my stays, I left my room around 11am, came back around 4pm and my room was still in the process of cleaning. I had to sit and wait for 10mins. Also, under room Amenities, it said, it includes refrigerator and microwave but there was none. I booked the hotel mainly for refrigerator and microwave but to my surprised, there wasnt any. Two nights, neighbors were very loud n drunk. My overall stayed was not pleasant.