CUSTOMER SERVICE THUMBS DOWN
I HAD STOPPED THERE AFTER A 16 HOUR DRIVE FROM ILLINOIS,IT WAS 3AM, AND I WAS GOING TO STAY A WEEK BEFORE I WENT BACK HOME(I DO LIVE IN FLORIDA)BUT WANTED A FEW DAYS TO RECOOP AFTER TRIP,THE NEXT DAY WAS A SUNDAY AND MY FAMILY CAME TO VISIT AND TO SWIM WE WERE *NOT* ALLOWED IN THE POOL DUE TO SCUBA LESSONS WERE GOING ON THEY WERE *NOT EVEN PEOPLE WHO RENTED A ROOM AS I KEPT ASKING THE FRONT DESK WHEN CAN WE GET IN THEY SAID SCUBA WILL BE DONE AT 6P.M WELL THAT WAS WRONG SO I ASKED AGAIN AND THE MAN SAID THAT DENISE I BELIEVE THATS HER NAME SAID SHE GIVES THEM PERMISSION TO TEACH THERE,AND IF I DIDNT LIKE IT TO GO SOME OTHER PLACE,WELL I SURE DID,THAT HOTEL SAYS IF NOT COMPLETELY SATISFIED WILL BE TAKING CARE OF I STILL HAD TO PAY SO I GUESS SCUBA CLASSES ARE MORE IMPORTANT THAN PEOPLE WHO RENT ROOMS TO ENJOY A REST OR TO,,EVEN THE BREAKFAST LADY SAID THAT WAS NOT RIGHT,SO IF YOU STAY THERE MAKE SURE U DONT WANT THE POOL ON A SUNDAY YOU WONT GET IT OR TO EVEN SIT OUT THERE,,,,,,,,,,,,,,,,,,,,,,,