Hilton Alexandria Green Plaza, Alexandria

This is the 2nd time I've stayed at the hotel and on both occasions I suffered multiple mosquito bites all over my body. Even the dining room was not clear of them, and I received bites to my arm whilst I had supper. This is totally unacceptable. Complaining has little effect. The hotel needs to introduce effective pest control so guests don't have to suffer these painful bites.

I have stayed at this hotel several times in the past five years. Overall it seems to be well-run, and the staff are helpful when they have finished dealing with their more-important Arab customers (non-Arab tourists are lower down the pecking order). Everything you could want as a traveller is there, but don't expect a lot from the much-heralded shopping mall. It sounds good but in reality is OK for an hour or two the first evening. Many of the shops cater for younger people, selling make-up, clothes, shoes etc and not much else. The local supermarket is good value. The location is not the best, as all the attractions are some distance away as is the sea, but as a business venue it is excellent. Because there are lots of bars and restaurants in the mall, it can be noisy at night (up to 3am on occasions) but if it is too noisy where your room is, the hotel will move you somewhere quieter if you ask.

The hotel entry reception is under renovation which was a big turn-off. The room provided was a smoking one despite our protests. Food in the hotel's Italian restaurant is below average & unclean. It was appalling to see the waiter put ice-cubes in the glass with his bare-hands!!! The beds are OK but the toilets leave a lot to be desired. Sanitary fittings are loose, the hotel shampoo & soaps are of inferior quality quite unbecoming of a Hilton experience. Breakfast at Abu Kir restaurant is good however. However, like most places in Egypt, the hotel cannot keep itself fly-free. Also the stink of cigarrettes permeates all the corridors & lobby area.

The reception staff were unqualified and are not professional. Air condition and ventilation were off for a whole night. Swimming pool, towels and pillowcases were not clean. The area of the hotel was hot with lots of mosquitos. There is no sea view for that hotel.I disliked this place and will never repeat the trip.

this place is a place where you can realax and have fun... keep making it a bigger and nicer the place is great keep the good work...

me and my family had spent a day use at Hilton's King Ranch (managed by green plaza hotels)and we had a horrible day. staff were not welcoming.food and service were very improper.no maid to clean bathrooms (ladies rest room).no simple meical adhesive aid for a finger wound.conclusion: they are suffering from very terrible managment.Advice: Do not go

Hilton Green Plaza is a great place to stay and the price is reasonable considering some of the other places. The staff is very friendly and even though it sits a little out of the city it is still vey accessible. If I go back to Alexandria I will definitely stay here. On slight note is that it is surrounded by a huge mall with a lot of night activity and can be a little noisey but it didn't effect us any.

well it was not a short visit . i found the place rather good in many ways .the location it self is not bad and not more than 10 min from the airport and 5 min from the train station . evey thing is arround you every thing and i mean it . the service is good i have to say . this place i recommend for Carbon dioxid pepole whenever you go out you find caring loving smiling pepole in the stors and in the shops . indeed i love it .

In Alexandria on business and the hotel was recommended as being conveneint - yes it is convenient - if you like to live in the middle of a mall with noise that is unbelievable at 2 a.m. when one is trying to sleep, security is lax, service leaves a lot to e desired and the cleanliness makes me think of inviting a health inspector from back home to cordon off the hotel. Leaving flowers in a room does not make up for lack of cleanliness, lack of service and overall poor quality. Moving out into nicer digs was the best I could have done.

i have been in alexandria for 2 weeks & happend alot of problem with me, the staff was wanderfull to handel the problem, but i don't think i will visit the hotil next time, if i will maby it will be to visit the staff who helpe me in all prblem but i will not live in thr hotil. thanx alot