Howard Johnson Fargo, Fargo

My family stayed there last night and found bed bugs on both beds in room 226 at 2am before going to bed. The person at the front desk didn't do anything or care to do anything, except call the cops because apparently causing a disturbance. What do you expect when you just found bed bugs?? We checked out and got out of there, left to find a new room completely on our own. They didn't even give us the name of another hotel to stay at and we had to demand a phonebook. The front desk person refused to contact the office manager so I guarantee you they didn't do anything about it after we left. I have never once had a problem at a hotel, but this was a nightmare and makes me never want to travel again. The best part of all of this is their customer service is horrible too. They said they couldn't do anything about it until 7am when the manager got in. We have followed up multiple times and they still can't give us a way to contact the manager, not even a phone number. The business card we were given just had the regular hotel phone number on it. Don't stay here unless you want a BIG mess!!

Staff was very friendly, breakfast good, rooms and hotel very clean. The manager, Amber, was very helpful in giving directions and made us feel welcome.

Loved the bar, the pool and the central location. But this has to be the noisiest hotel I've ever stayed in. The walls are paper thin. But it's the doors to the guest rooms that are the most in need of improvement. Hydraulic hinges for sound proof doors would make this HoJo worth the money. And there's a definite need for a sign that say "Please be considerate of our other guests. Keep the doors from slamming and use soft voices between 10 pm and 7 am. Thank you." Until these improvements are made, you're better off taking your chances elsewhere.

I have stayed before and liked it, this time was a disaster! We used the banquet room and spent a lot of money- went to the restaurant and bar area later and were treated very poorly. The hotel says they are seperate- sure didn't seem that way when I was booking food etc...they are happy to take the money- don't want to fix the problems. There also was a lady at the front desk whom said she was the GM, she was yelling at people. Wow, have service industry changed!

We liked the professionalism of the front desk staff. The reason we chose this hotel is that there was a coupon in the TV Guide section of the Winnipeg Free Press -- $45 per night Monday thru Thursday. Unfortunately for us our stay was just one night. If only we had found out about the coupon earlier we would have prolonged our stay. The facilities were just what we needed and more. Having a fridge, microwave and an ironing board in our room were a plus. We were quite happy with the breakfast selection, but some fruit would have been nice.

This was my second stay at this hotel. I must admit that this time I was not as satisfied as the time before. The cleaning was very sloppy and some of the cleaning staff were not very professional in their dealings with hotel guests... The front desk attendants were very helpful and friendly however, which redeemed the stay. I was surprised that there were no winter plug-ins in the parking lot given the fact that this is cold weather territory. Even though I had a few mishaps at this hotel, the fact that I stayed a whole week gave me a chance to get to know the front desk staff which really changed my overview of this stay. Unfortunately if this had been a one night stay, my evaluation would have been completely negative. ... I do plan to return though, hoping the next stay will be much more comfortable! Jos� from Winnipeg, Manitoba

they are really updating- I had stopped into the bar and we decided to stay at this hotel instead of another. Its way classy and you can tell they are really updating things- the pool area was excellent and with a bar and restaurant right there we thought that was excellent. The breakfast bar was more than outstanding- you order what you want and then they made it - fresh. I would really recommend it and will be back.

When I pulled up to the hotel, I could tell they were remodeling some things becuase there were lots of workers around. I think I must have stayed in a room that had been recently redone and it was fabulous. The extras were nice too; we had fun at the nice pool area and the casino area. Will definitley stay again :)