DO NOT STAY HERE. IF YOU HAVE ANY TYPE OF COMPLAINT, THE MANAGER WILL NOT LISTEN TO REASON EVEN IF YOU HAVE PROOF.!!
I stayed at this hotel for 10 days on a business trip to my off shore vendor in Hyderabad. When I reserved the room, I was assured a discount of 20%, which the hotel manager refused to honor while I checked out. The manager was rude , and he said he is not reponsible for the discounts and I had to shell out the entire amount. The last time I visited the hotel, it was different management and they went out of their way to care of my needs. The new mgmt sucks !!
The hotel has pub and the music is pretty loud and goes well into the night which caused too much of discomfort for hotel guests. The mgmt did not do anything even after complaining about the music.
I wonder if they behave same with Indian customers or if this is special treatment for foreign visitors, who they feel they can cheat and get away.