Le Consulat, an Ascend Collection hotel, Santurce

Air conditioner didn't work -- filled the room with smoke -- apparently a known and unattended problem. When it did run, noise from it would rattle your fillings loose. Hidden fees: Automatic daily in room safe fee -- not refunded as promised "Surcharge fee" -- daily fee without explanation just to line the pockets of owners. Really, many other better hotels in the area

We love Le Consulat! We just returned from a week's stay and we really enjoyed our stay. The rooms were comfy, the personnel were helpful, and the location was the best! I recommend this hotel to anyone looking for a fun time in Condado--it's very close to great dining, super beaches, and shopping. Anything else you need is a cab or bus ride away--very convenient! Choose Le Consulat you will not be disappointed!

I loved this new Hotel that's right in the middle of the Condado area in San Juan. The staff was extra nice with us in all of our request and like I said the location could not be better!!!

We have stayed in nicer hotels in San Juan but the price tag is much higher. This is very affordable, charming and clean. The service is excellent! We have stayed in other IHP hotels in Puerto Rico; IHP is a favorite for our family.

What I liked was its history and personal touch the you turn in your key it hello Mr. So and So how is stay going is there anything I can help you with excetera. Now mind this is a old spanish consulate building converted to a hotel so its not the most ergonomicaly set up hotel like getting to the ice machine is a chore no elevator not that the stairs were bad just drunk it wasnt easy! Its right in the middle of everything if your are there for the beach and casinos downtown dining. You can walk half a block and catch the bus for a quarter or spend 15 bucks on a taxi. To get to the malls and other stuff- rent a car! So no room service or honor bar, no fridge all though expedia said so no pool either, no view from room 214. I am sure others have a view dont get that one if you do go there which I recommend you do! Why! It doesnt have all the ammenities and you are right BUT you wont be on the same floor as the soft ball world series teams its quiet its classy and its cultural and OLD world. My stay was tainted only by a adminsitrative billing error which locked up my debit card for a week very costly and a big inconvienience to me. Other than that I love the Consulado and I would recommend it for couples buisiness and singles it is definitely not for family or kids.

We booked our reservation based on the reviews that we read here but I still was not prepared for the sparcity of the room. The people there were very nice, even being kind enough to wait up for us once they were notified that our flight had problems and we would not get in until 3am. It is a lovely building with the spanish influenced architecture and tile floors. But aside from a tv, bed, and desk there was little more to the room. The sink was outside of the bathroom, much like you would find in a Days Inn type of motel. Dispensers with liquid soap hung on the wall by the sink and on the wall inside the tub. We were supposed to spend three nights at the Cosulado, but I just needed a little more ambiance. I was also a little take aback by the gnetleman's club and massage parlor that were next door. After the first night we checked out and Domingo was wonderful enough to send us to an Inn that was also inexpensive, but closer to the beach. If you simply need a place to stay for the night and don't plan to spend much time in the room, the Cosulado would be fine. But if you plan to have a longer stay and may occassionally want to hang out in your room, there are other inns, just as inexpensive and closer to the beach, that are worth checking out.

Since I did the research and made the reservations for 3 nights, I was a bit apprehensive before our arrival having made the choice "sight unseen" of course. Even after we checked in I indicated that we might move the next day and made sure that we wouldn't be charged any more. The desk clerk was very cordial and accomodating and had to cancel the credit card charge and renew it for just 1 night which he did without hesitation or rude behavior. We stayed the entire time when we found our room to be very clean and the friendly service we experienced. It is NOT the Waldorf but it is a clean place to sleep. I do recommend you consider staying here.

We decided to spend a one-night layover stay in San Juan en route to St. Martin. I found this hotel online and was sold by other reviews I read. At 9pm on a Friday night, it was only a 10 minute taxi ride to the hotel. Travel another 10 minutes and you'll be in Old San Juan. We were greeted warmly by the host as we entered the charming foyer. He was very helpful in suggesting what to see in Old San Juan, calling a taxi and providing a wake-up service for the next morning. Our room was very clean and spacious. It contained two double-beds, a large-enough bathroom and a beautiful wrought-iron wrap-around balcony overlooking the activity of the street. This is more of a boutique-type hotel and I'm thinking no two rooms are alike. I can only review the particular room we ocupied. Granted there are no amenities like pool, bar, casino or beach-front location, but that is reflective in the low price. This hotel fit our criteria perfectly and we would definitely stay here for another visit in the near future. Overall, the Hotel El Consulado exceeded our expectations.

This cute little hotel offers the representation of San Juan. No, it is not a large chain hotel but it is cute and will leave you feeling like you were a part of San Jaun. The people were very friendly and very helpful. The room was perfect for us, we only stayed one night as we had a cruise ship to board. It was clean and we were comfortable. There was plenty of hot water with three showers right in a row. We had the convience of Walgreens,Dunkin Donuts and other fast food chains available all within steps away. The hotel wasn't as carefully painted as it could have been but none of the buildings in San Jaun seemed to be carefully painted. The location was perfect, as we could walk to anything we needed or wanted to do for the evening. This isn't the hotels fault but just FYI taxes for hotels will kill you. What we thought would be $115 turned out to be $137+ after taxes, 11.5% plus $3.00 per person. This hotel was just what we wanted a clean comfortable place to lay our heads for the night. No mints on the pillow or turndown service but nice friendly people that said good night and good morning.

We were there Feb 2007. Unique place. converted old spanish consulate. simple, but elegant. they are moving to a new bldg soon, so i would call them and find out if they are still in the old bldg. very friendly staff. in the heart of condado district. no ocean view, but a block from the beach. nice simple complimentary breakfast.