Forget this place!
By A Yahoo! Contributor, 11/20/07
Registration counter staff was fine.
However:
We got in to our rooms a little before three, and there were dirty food trays outside both of our doors and up and down the hallways.
When we returned at 5:00 p.m., the food tray were still there, with glasses of juice, toast and other exposed foods beginning to smell. I had to call down to request that they be picked up. Ridiculous!!
There was absolutely no water pressure in the showers, no place to hang towels except below the sink, so as a result, upon shaving, inadvertantly, I had dripped water and shaving cream on several of the hand towels and wash cloths hanging on the one bar in the entire bathroom.
Retiring for the night, my bed sank in the middle, and sounded as though it would collapse any minute, every time I turned over. I heard loud, creaking noises.
Even though w requested non-smoking rooms, we had to air out the rooms most of the afternoon, and they still had a light odor of cigarette smoke all night long.
I could go on, but in closing, whoever is marketing this hotel as a "luxury" hotel must have been staying in Budget 8s and Motel 6s!
A huge waste of time AND money! I will stay at the Wyndham by the airport before I ever stay here again!!
As a business owner, I will direct my customers away from the Valencia Hotel.