Rude service by front desk personal
By A Yahoo! Contributor, 7/7/07
My mom had reservations there over the weekend following the 4th of july, (as she stays here regulary) she ended up in hospital out of state, we her kids called Friday evening to cancel, (SO THEY CAN GET FILLED UP) and after FOUL LANGUAGE
we were hung up on by the first person (A MAN) and called back to confirm the cancellation and the woman (WHO SAYS SHE WAS THE MANAGER) SCREAMED at my husband and emmediatly yelled about this being their busiest time and that she didnt believe us and that we would be charged anyway. (Which I accept as resonable and expected.)and then hung up on us again.
she sets a terrible example of management or ownership. and then refused to answer the phone when we called back
******(I WILL NOT RECOMMEND THIS ESTABLISHMENT)******